Marketing Operations Manager

Position Overview of Marketing Operations Manager: 
Clarus Direct is seeking a Marketing Operations Manager to join our Operations team. This role will support our direct-to-consumer business by optimizing marketing technology and operational processes to drive efficiency and growth. The Marketing Operations Manager will manage key platforms within our MarTech stack, oversee vendor partnerships, and support data-driven marketing through scalable processes and integrations.

We are looking for a highly organized, detail-oriented, and proactive professional who thrives in a fast-paced environment, partners effectively across teams, and enjoys solving complex operational challenges.

Duties and Responsibilities of Marketing Operations Manager: 

• Manage and optimize marketing systems that support the Clarus Direct business.
• Execute and support the technical setup of marketing campaigns, including email campaign configuration, template implementation, and HTML updates as needed.
• Serve as the internal subject matter expert for key marketing technology platforms.
• Troubleshoot and resolve operational and system-related issues impacting marketing programs and workflows.
• Identify opportunities to incorporate AI-enabled tools and solutions that enhance marketing operations, insights, and team productivity.
• Manage and support integrations across the marketing technology stack.
• Evaluate and implement new marketing technologies and enhancements, assessing their impact on efficiency, performance, and scalability.

• 5+ years of experience in marketing operations, sales operations, or a related MarTech-focused role.
• Hands-on experience with marketing technology platforms such as tag management systems, experimentation tools, CRM platforms, ad servers, or similar marketing technologies.
• Comfortable operating across both strategy and execution, from identifying opportunities to implementing solutions.
• Working knowledge of HTML and CSS to support marketing implementations.
• Proven ability to partner effectively across teams and communicate complex technical concepts to non-technical stakeholders.

• Unlimited PTO, closing every Friday at 2pm (all year round) and a paid week off between Christmas and New Year's.   
• Health Benefits: Medical, Dental, Vision, Disability, Life, Safe Harbor 401K plan with a 3% contribution, 100% vested to you right away. 
• Annual bonus and merit increases. 
• DEI Program and Wellness Program with great prizes.   
• Every team receives an annual budget for training opportunities.   
• Tons of opportunity for mentorship and growth (career trajectories for employees). 

The base salary range for this position is $80k-$90k. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the position, market considerations, budgetary considerations, tenure, and standing with the company (applicable to current employees), as well as the employee’s/applicant’s skill set, pertinent experience, and qualifications.

About Clarus Direct  
At Clarus Direct, our focus is on our team members. Your growth and work/life balance are always top of mind. You’ll be joining a company that values everyone’s input, rewards and recognizes exemplary work, prioritizes diversity, equity and inclusion and loves to have fun. You’ll also be a part of a company that is constantly being recognized for excellence. We were chosen as a “Connecticut Top Workplace” ten years in a row, named one of Boston’s Best & Brightest “Top Company Cultures” nationally and featured in Forbes, Fast Company, Glossy and Chain Store Age.  

 
Clarus Direct is proud to be an Equal Opportunity/Affirmative Action employer. As such we are collecting this data from applicants. Completion of this data is voluntary and will not affect your opportunity for employment or terms or conditions of employment. This data will be used for reporting purposes only and will be kept separate from all other personnel records and only accessed by the Human Resources Department. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. 

Department: Marketing
This is a full time position