Position Summary
The Payroll Clerk performs a customer service role for the employees at Costco Travel. This role is responsible for answering employee and management questions about payroll, policies, FMLA/LOA, job postings, and a variety of other questions in person, over the telephone, and through email. The Payroll Clerk will also be assigned various tasks and projects.
The expected schedule for this position is 8:30 a.m. to 5:00 p.m.
Job Duties/Essential Functions
Required:
Compensation
Please click here to receive a copy of the Costco Applicant Information Privacy Notice.
The Payroll Clerk performs a customer service role for the employees at Costco Travel. This role is responsible for answering employee and management questions about payroll, policies, FMLA/LOA, job postings, and a variety of other questions in person, over the telephone, and through email. The Payroll Clerk will also be assigned various tasks and projects.
The expected schedule for this position is 8:30 a.m. to 5:00 p.m.
Job Duties/Essential Functions
- Provides prompt, courteous customer service at all times.
- Assists employees with payroll, personnel, and benefit questions or concerns.
- Assists with the payroll processing and performs all payroll functions when the primary Payroll Clerk is unavailable.
- Processes new employee information and updates existing records in payroll system.
- Processes reports, including review reminders for management and payroll, turnover, and forecasting for senior management.
- Assists with administering leaves, return to work, and workers’ compensation for Costco Travel.
- Engages in a large volume of communication with employees both verbally in person or over the phone and through email.
- Coordinates or assists with new hire onboarding activities; including new hire orientation.
- Facilitates several projects simultaneously.
- Publishes job postings to the Costco Travel Intranet sites and physically posts them at Costco Travel.
- Regular and reliable workplace attendance at your assigned location.
- Assists in other areas of the department as necessary.
- Assists in other areas of the company as necessary.
Required:
- Basic to intermediate experience with Excel.
- General understanding of Costco’s Pay Policies, Leaves of Absence, Workers’ Compensation, and Employee Agreement.
- Ability to maintain accuracy with attention to detail in a fast-paced work environment with constantly changing priorities.
- Proven ability to maintain confidentiality.
- Excellent verbal and written communication.
- Displays exceptional organizational and time-management skills.
- Dependable, self-motivated with the ability to remain calm in stressful situations.
- Ability to interact well with all departments and levels of management.
- Ability to remain professional when working with sensitive situations.
- Payroll/Admin experience preferred.
- Ability to recognize issues/problems and proactively seek solutions.
- High School Diploma or GED preferred.
Compensation
- Pay Range $21.00/hr - $31.90/hr
Please click here to receive a copy of the Costco Applicant Information Privacy Notice.
Department: Call Center
This is a non-management position
This is a full time position
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