Position Summary
The Payroll Clerk performs a customer service role for the employees at Costco Travel. This role is responsible for answering employee and management questions about payroll, policies, FMLA/LOA, job postings, and a variety of other questions in person, over the telephone, and through email. The Payroll Clerk will also be assigned various tasks and projects.

The expected schedule for this position is 8:30 a.m. to 5:00 p.m.

Job Duties/Essential Functions
  • Provides prompt, courteous customer service at all times.
  • Assists employees with payroll, personnel, and benefit questions or concerns.
  • Assists with the payroll processing and performs all payroll functions when the primary Payroll Clerk is unavailable.
  • Processes new employee information and updates existing records in payroll system.
  • Processes reports, including review reminders for management and payroll, turnover, and forecasting for senior management.
  • Assists with administering leaves, return to work, and workers’ compensation for Costco Travel.
  • Engages in a large volume of communication with employees both verbally in person or over the phone and through email.
  • Coordinates or assists with new hire onboarding activities; including new hire orientation.
  • Facilitates several projects simultaneously.
  • Publishes job postings to the Costco Travel Intranet sites and physically posts them at Costco Travel.
  • Regular and reliable workplace attendance at your assigned location.
Non-Essential Functions
  • Assists in other areas of the department as necessary.
  • Assists in other areas of the company as necessary.
Experience, Skills, Education & Licenses/Certifications
Required:
  • Basic to intermediate experience with Excel.
  • General understanding of Costco’s Pay Policies, Leaves of Absence, Workers’ Compensation, and Employee Agreement.
  • Ability to maintain accuracy with attention to detail in a fast-paced work environment with constantly changing priorities.
  • Proven ability to maintain confidentiality.
  • Excellent verbal and written communication.
  • Displays exceptional organizational and time-management skills.
  • Dependable, self-motivated with the ability to remain calm in stressful situations.
  • Ability to interact well with all departments and levels of management.
  • Ability to remain professional when working with sensitive situations.
Recommended:
  • Payroll/Admin experience preferred.
  • Ability to recognize issues/problems and proactively seek solutions.
  • High School Diploma or GED preferred.

Compensation
  • Pay Range $21.00/hr - $31.90/hr


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Department: Call Center
This is a non-management position
This is a full time position

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