Job Title: Field Application Scientist (FAS)
Location: Nicholasville, KY (Travel required up to 70%)

Position Summary: The Field Application Scientist (FAS) will serve as the primary technical liaison between Client and its customers. The role requires in-depth expertise in qPCR technology, excellent communication skills, and the ability to provide pre- and post-sales technical support. This role involves significant travel to customer sites, trade shows, and conferences.
Key Responsibilities:
Technical Expertise:
  • Provide expert knowledge on qPCR technology and Client’s product offerings to customers.
  • Assist customers with experimental design, optimization, and troubleshooting of qPCR assays.
  • Deliver technical presentations and demonstrations of qPCR solutions to customers.
  • Offer guidance on CLIA, COLA, and CAP validation processes and regulatory compliance.
Customer Engagement:
  • Act as a technical resource for pre-and post-sales activities to support the sales team.
  • Provide hands-on training and support for qPCR workflows and protocols.
  • Collect Voice-of-Customer (VOC) feedback and relay insights to Product Management and R&D teams.

Collaborative Efforts:
  • Partner with the sales team to identify and nurture new business opportunities.
  • Support cross-functional teams in technical discussions, project management, and product development.
  • Liaise with internal teams to address customer requirements and ensure satisfaction.

Market Development:
  • Attend trade shows, industry seminars, and conferences to promote Client products.
  • Stay informed of market trends, competitor products, and industry innovations.
Qualifications:
  • Bachelor’s degree in molecular biology, Biochemistry, Genetics, or a related field (Master’s or PhD preferred).
  • At least 4 years of hands-on laboratory experience, including qPCR techniques.
  • Strong theoretical and practical background in molecular biology.
  • Experience with CLIA and CAP regulatory validations.
  • Proficiency in technical report writing and data analysis.
  • Familiarity with automated systems and laboratory instruments.
  • High-level proficiency with Microsoft Office Suite (Excel, Word, PowerPoint).
  • Excellent communication, organizational, and troubleshooting skills.
  • Ability to travel domestically up to 70%.
  • Valid driver's license.
  • Candidates must be based in Lexington, KY, or the surrounding area and able to commute to the office when not traveling.
Preferred Skills:
  • Experience in real-time PCR instruments, such as (Quant studio and Bio-Rad), and advanced data interpretation.
  • Familiarity with DNA/RNA extraction workflows.
  • Training or education skills to support diverse audiences.
  • Ability to work independently and adapt to a fast-paced environment.

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