Must Have Skills

  • 5-7 years of professional experience, ideally in an enterprise environment handling high-volume tickets and incidents
  • Experience as an engineer resolving Tier 1, Tier 2, and Tier 3 tickets
  • Strong platform support experience, specifically within Linux
  • Scripting knowledge (Shell, Python, or PowerShell)
  • Experience tracking tickets in JIRA and maintaining proper documentation
  • Kubernetes OR strong automation experience (Python, Ansible)
  • Mentorship and training experience

Nice to Have Skills

  • Experience working in Cloud Native environments
  • Telecom industry experience

Day-to-Day Responsibilities

  • Support critical applications, responding to incidents and resolving Tier 1 and Tier 2 tickets
  • Manage, monitor, and optimize Linux servers for high performance and reliability
  • Deploy, manage, and scale containerized applications using Kubernetes
  • Automate processes using scripting languages (Shell, Python, PowerShell)
  • Utilize Infrastructure as Code (IaC) tools like Terraform or Ansible
  • Maintain system monitoring solutions and analyze logs for performance tuning
  • Collaborate with cross-functional teams for seamless deployment and operations
  • Provide mentorship and training to team members on DevOps best practices
Compensation 
Hourly Rate Range - $40-$60/ hr 
 

Benefits for this role include:

  • Health, Dental, and Vision Insurance

  • Paid Time Off (vacation and holidays)

  • Paid Sick Leave (HFWA-Compliant) – available to all employees, including part-time and temporary staff, for health and safety needs

(Cedent provides all legally required benefits under Colorado law, including HFWA-compliant sick leave.)

Application Details

  • How to Apply: Submit your resume and cover letter via Cedent Careers Portal at www.cedentinc.com/careers or via email to hr@cedentinc.com.

  • Deadline: Applications accepted until 31sOct 2025, 11:59PM CST



We are an Equal Pay Employer. All employment decisions, including compensation, benefits, hiring, training, and promotions, are made based on merit, qualifications, and business needs. We do not discriminate on the basis of gender, race, ethnicity, age, disability, sexual orientation, or any other protected characteristic. We are committed to ensuring equal pay for equal work and regularly review our compensation practices to promote fairness, equity, and transparency across our organization.

Department: Preferred Vendors
This is a contract position

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