This position is responsible for ensuring a state of continuous GMP compliance of Client’s services and activities. This requires a combination of regulatory knowledge, attention to detail, effective communication, and a commitment to continuous improvement with the goal of achieving compliance to applicable regulatory requirements and obligations throughout the organization and ensuring that appropriate control measures are in place.

Key Accountabilities and Responsibilities:
  • Effectively communicates and proactively seeks resolution to compliance matters in accordance with internal and regulatory requirements
  • Communicates the status of unresolved compliance matters to stakeholders
  • Ensures the completion of review/audit of daily reports including, but not limited to final reports, protocols, and nonconforming event reports
  • Oversees controlled Quality documents
  • Identifies areas for improvement to policies and processes, assesses effectiveness of current policies and processes, and recommends changes
  • Provides professional and objective feedback to authors, study directors, technicians, and supervisors on quality and regulatory matters
  • Drafts, revises, and approves SOPs
  • Manages OOS and deviation events including but not limited to CAPA response reports, client notification, including tracking and reporting of OOS and deviations
  • Manages customer complaints including but not limited to investigating and communicating CAPAs to effected parties
  • Conducts and/or supports internal audits, client audits, and regulatory audits including, but not limited to coordinating audit scheduling, audit preparation, audit execution, audit response/resolution, and audit follow-up
  • Establishes and maintains Quality agreements with clients and suppliers
  • Supports education and training on the business on compliance awareness developing and providing quality training, including, but not limited to, GMP orientation, ongoing quality training, and annual regulatory training
  • Conducts and/or supports Risk Assessments
  • Prepares, maintains, analyzes, and presents metrics related to the quality systems and for tracking regulatory compliance of operations
  • Builds collaborative team environment within the department and amongst other company departments
  • Leads projects and implements quality initiatives in line with department and organizational goals
  • Completes and reports on assignments within the agreed upon timeframe
  • Acts as a back up to Quality Lead on an as needed basis
  • Trains and mentors department personnel
  • Supervises departmental personnel including but not limited to scheduling, time off approvals, ensuring training requirements have been met, staff development, succession planning, and performance management
  • Remains current in the field by review of relevant regulatory and compliance literature and attendance at appropriate seminars and conferences.
  • Additional duties as assigned
Additional Accountabilities and Responsibilities:
  • Works independently and proactively
  • Ability to adhere to a standard timeline and resolve issues in a timely manner
  • Proactively communicates progress and furthers understanding amongst colleagues and supervisors
  • Meets testing timelines in a reliable and efficient manner
  • Problem solving and conflict resolution skills in a cross functional setting
  • Ability to drive and meet project timelines individually and by coordinating the work of others
  • Updates training materials and trains others as appropriate
  • Subject matter expert in respective field
  • May serve as a delegated backup for senior staff when requested
  • Possesses working knowledge of regulatory environment and industry standards
  • Coordinates test record review
Requirements:
  • Bachelor’s degree from an accredited college/university in microbiology, biology, or a relevant field
  • 5+ years' experience in the biotechnology industry with increasing scientific and leadership responsibilities
  • Ability to handle multiple tasks and projects under deadline pressure
  • Able to adapt quickly to change
  • Strong organizational and time management skills
  • Highly analytical with strong attention to detail
  • Excellent verbal and written communication skills
  • A results-oriented team player
  • Proficient with Microsoft Office Suite or related software
Physical Requirements:
  • Prolonged periods of sitting on a chair, working at a desk and working on a computer and/or telephone

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