Job Title:  Remedy/Helix Product Architect
Job Location:  Tallahassee, FL

Required Experience:
  • Five (5) or more years of hands-on experience with BMC Remedy/Helix installations, upgrades, configurations and development (relevant architecture experience)
  • A bachelor's degree in one (1) of the computer sciences fields or in management information systems; or Five (5) years of work experience in IT, systems analysis, management analysis, program planning, program research, or program evaluation.
  • Proficient in the English language
Preferred Qualifications:
  • BMC Accredited Developer
  • Experience with BMC Remedy/Helix data migration tools
  • Experience with integrating Active Directory with BMC Remedy/Helix for role-based permissions and customer database updates
  • Experience with BMC Digital Workplace and product catalog configuration, including workflow approvals
  • Experience with migrating code and data into Remedy environments
  • Excellent interpersonal and communication skills
  • Ability to educate and train in-house support staff on the BMC Remedy configuration and upgrade process(es) (including troubleshooting approaches)

Subscribe to be notified of new jobs

Personal Information









Attachments

Other Information