BA UX Specialist (VA)

Required Skills:

• Experience designing information and graphical architecture from a user perspective
• Ensure the creation and implementation of customized experiences for the digital user
• Provide guidance on the implementation of UX research techniques and testing activities to assess user behavior
• Expertise in Draw.io, MS Visio, Sketch, Atlassian Suite of Tools (Confluence, Jira)
• Ability to create architecture diagrams, SOPs, topology documents, design documents, interactive roadmaps, interactive capability maps.
• 3 to 5 years of experience in scaled Agile team. Familiar with SAFE framework, as well as DevOps model.
• Must have 5+ years of experience in Technology industry.

 Responsibilities:

• Conduct gap analysis of existing platform to identify opportunities to improve user experience.
• Develop wireframes or prototypes with Draw.io, Visio, PowerPoint, Confluence • Develop design solutions that adhere to these guiding principles: clarity, simplicity, efficiency, consistency and performance.
• Design experiences with various design tools.
• Visualize complex processes with the lenses of the customer journey and design optimal solutions • Create business requirement documentation, user stories and acceptance criteria for Agile deployments.
• Drive communications with all key stakeholders including delivering project updates and gathering project sign offs from CoE Lead and key stakeholders and maintains alignment.
• Strong business analysis and functional experience with quantitative, analytical and organizational skills
• Experience with design wireframing tools to create concepts, preferred.
• Superb attention to detail and excellent problem-solving skills.
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams.
• Highly organized, have multi-tasking skills, and efficient in ambiguous situations.
• Demonstrate ability to influence stakeholders to meet objectives.

Department: Vendor Managed Systems
This is a non-management position
This is a contract position