Job description:
Essential Responsibilities:
Minimum Qualifications:
Essential Responsibilities:
- Define and develop sales opportunities for membership growth.
- Meet monthly/annual sales targets through outbound prospecting, phone and field sales presentations, and closing of prospective customers.
- Develop and execute sales strategy for maximizing member and revenue growth.
- Complete review and analysis of sales strategies and communicate lessons learned and future strategies.
- Participate in industry related associations and organization activities.
- Maintain e-mail database for all referral channels for e-communication.
- Engage in marketing activities in all identified traditional and alternative distribution channels.
- Develop internal relationship with KP stakeholders in order to maximize KP resources and conduct community outreach and development programs.
- Work collaboratively with referral channel resources to maximize sales opportunities.
- Ensure accurate enrollment processes.
- Prospect and qualify appropriate new business opportunities.
- Identify and qualify prospects.
- Assess prospects and prioritize best opportunity sales.
- Maintain accuracy of prospect database.
- Develop a channel plan.
- Report channel profile and performance results to management.
- Work collaboratively with internal and external partners on strategies for targeted prospects and final sales efforts.
- Develop and maintain targeted prospect list and outreach efforts to both the purchasers and centers of influence (referral sources).
- Ensure timely follow-up on customer/broker issue and concerns.
- Contribute to competitively positioning KP in the marketplace.
- Identify key competitors in the marketplace.
- Share competitive information with Sales and Marketing team.
- Use competitive information to identify trends.
- Collect, aggregate, and report competitive developments and trends for organizational strategic planning.
- Collaborate with others in KP to develop competitive strategy.
- Articulate KP position on significant business issues.
- Seek opportunities for improving KP image/visibility in the community.
- Develop strong relationships with community leaders, civic organizations, and centers of influence.
- Consult with referral channels and customers to demonstrate value and build commitment to KP.
- Create credibility with account contacts by demonstrating knowledge of each purchasers unique benefit package and builds awareness about added services.
- Keep referral channels informed on health care industry trends and KP development.
- Responsible for demonstrating and teaching brokers KP online technology.
- Identify customers needs and recommend appropriate solutions, linking KP mission, vision and values, key quality measures, key care management initiatives, and current services initiatives.
- Work collaboratively with community influencers, KP medical office administrators, brokers and KP employees to enhance the knowledge and buying experience of prospective members.
Minimum Qualifications:
- Minimum two (2) years of sales or customer service experience within an office setting analyzing and resolving customer problems or field sales role.
- High School diploma or General Education Development (GED).
- Accident and Health Insurance License (in location where applicable) within 3 months of hire
- Drivers License (in location where applicable)
Department: Scout
This is a full time position