Job description:
Essential Responsibilities:
  • Define and develop sales opportunities for membership growth.
  • Meet monthly/annual sales targets through outbound prospecting, phone and field sales presentations, and closing of prospective customers.
  • Develop and execute sales strategy for maximizing member and revenue growth.
  • Complete review and analysis of sales strategies and communicate lessons learned and future strategies.
  • Participate in industry related associations and organization activities.
  • Maintain e-mail database for all referral channels for e-communication.
  • Engage in marketing activities in all identified traditional and alternative distribution channels.
  • Develop internal relationship with KP stakeholders in order to maximize KP resources and conduct community outreach and development programs.
  • Work collaboratively with referral channel resources to maximize sales opportunities.
  • Ensure accurate enrollment processes.
  • Prospect and qualify appropriate new business opportunities.
  • Identify and qualify prospects.
  • Assess prospects and prioritize best opportunity sales.
  • Maintain accuracy of prospect database.
  • Develop a channel plan.
  • Report channel profile and performance results to management.
  • Work collaboratively with internal and external partners on strategies for targeted prospects and final sales efforts.
  • Develop and maintain targeted prospect list and outreach efforts to both the purchasers and centers of influence (referral sources).
  • Ensure timely follow-up on customer/broker issue and concerns.
  • Contribute to competitively positioning KP in the marketplace.
  • Identify key competitors in the marketplace.
  • Share competitive information with Sales and Marketing team.
  • Use competitive information to identify trends.
  • Collect, aggregate, and report competitive developments and trends for organizational strategic planning.
  • Collaborate with others in KP to develop competitive strategy.
  • Articulate KP position on significant business issues.
  • Seek opportunities for improving KP image/visibility in the community.
  • Develop strong relationships with community leaders, civic organizations, and centers of influence.
  • Consult with referral channels and customers to demonstrate value and build commitment to KP.
  • Create credibility with account contacts by demonstrating knowledge of each purchasers unique benefit package and builds awareness about added services.
  • Keep referral channels informed on health care industry trends and KP development.
  • Responsible for demonstrating and teaching brokers KP online technology.
  • Identify customers needs and recommend appropriate solutions, linking KP mission, vision and values, key quality measures, key care management initiatives, and current services initiatives.
  • Work collaboratively with community influencers, KP medical office administrators, brokers and KP employees to enhance the knowledge and buying experience of prospective members.
Qualifications:
Minimum Qualifications:
  • Minimum two (2) years of sales or customer service experience within an office setting analyzing and resolving customer problems or field sales role.
  • High School diploma or General Education Development (GED).
  • Accident and Health Insurance License (in location where applicable) within 3 months of hire
  • Drivers License (in location where applicable)

Department: Scout
This is a full time position

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