Job description:
Responsibilities:
- Takes in requirements from business analysts and documents technical requirements
- Assesses configuration options to meet requirements and specifications
- Applies increasing knowledge in system features and technology standards
- Performs troubleshooting and investigates root cause of issues
- Documents technical solutions to identified problems
- Engages with engineers to design/configure solutions
- Assists in testing and participates in test phases prior to UAT
- Updates technical specs based on testing, prioritized defects or post-release lessons learned
- Supports communication for application/system deployment
- Works to ensure application availability and identify SLAs for operational readiness
- Supports incident management and end-user satisfaction through ITIL processes.
Responsibilities:
•Translates business requirements to functional and technical requirements
• Defines minimum feature set, acceptance criteria, user acceptance tests
• Engages in design and impact assessments
• Contributes to planning and implementation for new applications and systems
• Performs configuration of application components
• Engages with engineers to design/configure solutions
• Assists in testing and participates in test phases prior to UAT
• Updates technical specs based on testing, prioritized defects or post-release lessons learned
• Supports communication for application/system deployment
• Works to ensure application availability and SLAs for operational readiness
Department: Preferred Vendors
This is a contract position