Job description:
  • Takes in requirements from business analysts and documents technical requirements
  • Assesses configuration options to meet requirements and specifications
  • Applies increasing knowledge in system features and technology standards
  • Performs troubleshooting and investigates root cause of issues
  • Documents technical solutions to identified problems
  • Engages with engineers to design/configure solutions
  • Assists in testing and participates in test phases prior to UAT
  • Updates technical specs based on testing, prioritized defects or post-release lessons learned
  • Supports communication for application/system deployment
  • Works to ensure application availability and identify SLAs for operational readiness
  • Supports incident management and end-user satisfaction through ITIL processes.

Responsibilities:

 •Translates business requirements to functional and technical requirements
• Defines minimum feature set, acceptance criteria, user acceptance tests
• Engages in design and impact assessments
• Contributes to planning and implementation for new applications and systems
• Performs configuration of application components
• Engages with engineers to design/configure solutions
• Assists in testing and participates in test phases prior to UAT
• Updates technical specs based on testing, prioritized defects or post-release lessons learned
• Supports communication for application/system deployment
• Works to ensure application availability and SLAs for operational readiness

Department: Preferred Vendors
This is a contract position

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