Clinical Operations Associate ()

Summary
The Clinical Operations Associate is responsible for ensuring efficient patient-provider assignments, managing compliance-related tasks, and supporting enrollment processes. This dynamic role requires strong organizational and problem-solving skills to contribute to cross-functional operations in a fast-paced environment.
 

Responsibilities

• Manage patient-provider assignments to balance provider panel sizes and optimize care capacity.

• Assist in panel rebalancing by adjusting assignments based on provider availability and patient needs.

• Ensure compliance with prescription authority and manage application submissions where vendor support is unavailable.

• Create, maintain, and update collaborative agreements between MDs and NPs.

• Track RN licenses, Medicare/Medicaid enrollments, and manage revalidation processes.

• Support credentialing deployments to enable providers for patient care and billing compliance.

• Assist with Final Medical Approval (FMA) processes for timely patient onboarding.

• Act as a point of contact for enrollment and cross-functional partners, fielding queries and streamlining communication.

• Provide operational support for Enrollment team requests and coordination.

• Contribute to workflow improvements and cross-functional collaboration as team demands evolve.
   

Requirements

• 2+ years of experience in operations or generalist roles in healthcare or similar fields.

• Strong organizational skills with attention to detail and a proactive, problem-solving mindset.

• Excellent communication and collaboration skills for cross-functional teamwork.

• Ability to adapt and thrive in a fast-paced, dynamic environment.
   

Preferred

• Familiarity with healthcare compliance requirements.

• Experience supporting operational workflows in regulated environments.

• Knowledge of provider management tools or related systems.

Department: Direct Clients
This is a full time position