Family Connection Center- Family Support Coordinator (Spanish/English) (San Francisco, CA)

Job Title: Bilingual Family Support Coordinator (Spanish)
Reports To: Family Support Director
Location: San Francisco
Compensation: $28-$30 hourly DOE and credentials, plus excellent benefits package
Classification: Non-exempt, full-time, 40 hrs/wk position
Schedule: Monday-Friday with occasional weekends
Date: August 29, 2024

To Apply: Review full posting. If you match our qualifications and interests, please click "apply now" to submit your cover letter and resume. (An account creation is not required.)

Benefits Package

100% employer-paid Kaiser Platinum Medical Plan, Vision, Dental, Acupuncture, & Chiropractic
Pays 50% of eligible employee’s children/dependent premium cost
Vacation accrual starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
14 holidays paid time-off including winter week holiday break
Paid sick and bereavement leave
403(b) retirement plan with up to 3% employer contribution
Annual hiring anniversary bonus
Professional development
PLUS: Paid lunch break, medical Flexible Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment

Position Overview:
In accordance with Family Connections’ mission and standards, the Bilingual Family Support Coordinator works in partnership with parents/caregivers, staff, and community agencies to build collaborative relationships. This position provides programs that support families as they identify and meet their own goals and nurture the development of their children in the context of their family and culture. The position will support the coordination of programs, with a focus on Spanish-speaking families in the Visitacion Valley neighborhoods.

About Family Connections Centers:
Family Connections Centers’ (FCC) mission is to support the development of strong, healthy families and thriving communities. We create opportunities for people of different backgrounds to work together cooperatively, sharing cultures, values, knowledge, and resources. We offer an array of interconnected, participant-driven programs that include early childhood education, family support, and K-5 education. Visit fccenters.org to learn more.

Essential Responsibilities:

Plan and implement family support programs in accordance with the work plan and goals, including parent/caregiver workshops, community events, information and referrals, and caregiver support group
Facilitate parent/caregiver support groups, parent advisory board, and workshops including organizing guest speakers
Provide and facilitate family advocacy, case management, I&R
Support with food and diaper distribution programs
Provide translation of intake forms, announcements, and communication between families and staff
Conduct outreach at public and private organizations and events, and collaborate on marketing materials
Facilitate surveys and evaluations of family support programs, and work with colleagues to monitor progress for grant proposals and reports
Collaborate in the planning of family and community events
Perform other duties as needed or requested by the supervisor

Qualifications / Requirements:

Bachelor’s Degree in Social Work, Human Services, Family Services, Early Childhood Education, Counselling, or related field; degree can be substituted with additional years of relevant professional experience
Bilingual in Spanish/English
2+ years of experience working in children and family services
Excellent interpersonal and written communication skills
Strong organizational and administrative skills including familiarity with Microsoft Office and working knowledge of databases
Able to work both independently and collaboratively
Able to handle multiple tasks, great problem-solving and mediation skills, and commitment to FCC’s mission

Skills and Knowledge:

Professional ethics of confidentiality, discretion, and good judgment
Strong critical thinking, flexibility, resourcefulness, attention to detail, and decision-making
Ability to speak in group settings, provide feedback, and share ideas
Demonstrated cultural sensitivity, experience working effectively in diverse communities of staff and participants, and knowledge of San Francisco’s diverse community and learning styles
Attend in staff meetings, in-service trainings, professional development workshops, meetings with Family Connections’ HR consultant, and relevant meetings, trainings, and workshops as needed
Establish and maintain strong partnerships with community partners
Keen sense for safety, security, and ergonomics
Stay updated on CPR/First Aid, Mandated Reporter, Pesticide training, Workplace Harassment, Workplace Violence, and required vaccinations
LivesScan Clearance and physical health/TB clearance are required to be maintained throughout employment

Work Environment:
This position will be based out of our Portola, Excelsior, and Visitacion Valley centers. This job operates in a professional office environment with Pre-K and Afterschool Programs on site. Work scheduled weekdays, Monday-Friday, with occasional evening/weekend work to support community events. This role routinely uses standard office equipment such as computers, phones, fax machines, photocopiers, and filing cabinets.

COVID-19 Requirements:
All employees are expected to be fully vaccinated, which includes current/available booster shots based on CDC recommendations. Any candidate unable to be vaccinated due to a sincerely held religious belief or a medical condition will be engaged to determine if a reasonable accommodation can be provided.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk, hear, walk, stand, bend, kneel, and crouch. The employee must lift and/or move items over 25 pounds and on occasion may require lifting/carrying a child or object up to 50 pounds. This job requires extended periods of time at a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Family Connections Centers is an equal opportunity employer and values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.

Department: Family Support Department
This is a full-time non-exempt position

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* How did you hear about this position? * If hired, can you provide proof of eligibility to work in the U.S.? * State law requires that persons associated with licensed facilities applicants be fingerprinted and disclose any conviction. Are you able to pass a DOJ background clearance for conviction? * If hired, are you able to provide documentation on your COVID-19 vaccination including booster shot? * Which pronouns would you like us to use when referring to your application? * What is your highest completed academic level? * Do you have 2+ years of experience working in children and family services, including case management? * Are you bilingual in English and Spanish; English and Chinese; English and Vietnamese? * Initial to confirm: I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application or on any document used to secure employment shall be grounds for rejection of this application or for immediate discharge if I am employed, regardless of the time elapsed before discovery. * Initial to confirm: I hereby authorize Family Connections Centers to thoroughly investigate my references, work record, education and other matters related to my suitability for employment (excluding criminal background information) unless otherwise specified above. I further authorize the references I have listed to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Company, my former employers and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure.