Front Desk Professional - Myers Family Dental (Augusta, GA; Evans GA; ...)

Location: Martinez, GA
Industry: Medical/Health
Type: Full-Time
Company: Myers Family Dental
Address: 581 Furys Ferry Rd, Martinez, GA 30907
Website: www.MyersDMD.com

We are looking for a Front Office Assistant to join our team of professionals at Myers Family Dental! In this role, you will be the first point of contact for our patients, providing exceptional customer service and ensuring smooth office operations. If you have a warm and friendly personality, thrive in a fast-paced environment, and enjoy helping others, this is the perfect opportunity for you!

Patient Experience & Front Desk Operations

• Greet and check in patients with a welcoming and professional attitude.
• Ensure patient paperwork is completed accurately and efficiently.
• Handle patient inquiries in-person, over the phone, and via email.
• Maintain a positive and friendly atmosphere to enhance the patient experience.

Scheduling & Coordination

• Manage patient appointments and scheduling to maximize efficiency.
• Coordinate consultations and follow-ups with the dental team.
• Confirm appointments and communicate scheduling changes when necessary.

Administrative Support & Office Management

• Process insurance verifications and patient billing inquiries.
• Order and manage general office supplies to maintain a well-stocked front desk.
• Assist with maintaining patient records and compliance with HIPAA regulations.
• Support the team with other administrative duties as needed.

Experience: Proven work experience as a Front Office Representative in a dental practice (oral surgery experience preferred).
Technical Skills: Strong ability to learn and adapt to dental management software.
Insurance Knowledge: Understanding of dental insurance policies and billing processes.
Communication: Excellent verbal and written communication skills.
Professionalism: Professional attitude and appearance with strong customer service skills.
Problem-Solving: Ability to be resourceful and proactive when challenges arise.
Organization: Strong multitasking and time-management abilities to prioritize tasks effectively.
Patient-Focused: A dedication to delivering outstanding patient care and service.

A supportive and team-oriented work environment
Opportunity to work in a fast-growing, well-respected dental office
Full-time position with occasional overtime opportunities

At Myers Family Dental, we believe in creating a positive, professional, and patient-centered environment. Our goal is to "win the car ride home" – ensuring every patient leaves with a great experience to talk about!

Interested? Apply today and become a valued part of our growing team and/or email Marcus@makaihrc.com

This is a full time position