Job Title: Insurance Coordinator
Location: Townsend Family Dental Center – Hinesville, GA
Job Type: Full-Time
About Us:
Townsend Family Dental Center is a well-established private dental practice committed to delivering high-quality, patient-centered care. Located in the heart of Hinesville, our team takes pride in creating a welcoming, professional environment where patients and staff alike feel respected and supported. We are seeking an experienced and detail-oriented Insurance Coordinator to join our growing team.
Position Overview:
The Insurance Coordinator is responsible for verifying patient insurance, processing and tracking claims, and communicating clearly with both patients and insurance providers. The ideal candidate is organized, proactive, and brings a strong understanding of dental insurance policies and billing procedures.
Key Responsibilities:
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Verify dental insurance coverage and eligibility prior to appointments
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Submit claims accurately and in a timely manner
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Monitor outstanding claims and follow up on unpaid or denied claims
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Interpret Explanation of Benefits (EOBs) and resolve discrepancies
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Provide patients with clear estimates of insurance coverage and out-of-pocket costs
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Coordinate with clinical and administrative staff to support treatment planning and scheduling
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Maintain accurate records using Dentrix or similar dental software
Qualifications:
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Minimum 1 year of experience in dental or medical insurance coordination
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Proficient in PPO insurance plans, billing codes, and claim follow-up
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Familiarity with Dentrix or other dental software strongly preferred
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Strong communication and interpersonal skills
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High attention to detail and excellent organizational habits
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High school diploma or equivalent required; additional dental or billing certification a plus
Work Schedule:
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Monday through Thursday: 7:30 AM – 4:00 PM
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Friday: 7:30 AM – 12:00 PM
Compensation and Benefits:
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Competitive pay based on experience
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Paid holidays and time off
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Supportive team environment
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Opportunities for professional development
How to Apply:
Interested applicants should apply to this job opening.
Please contact TownsendHR@makaihrc.com for any questions!!
Address:
Townsend Family Dental Center
767 Veterans Parkway, Suite 102
Hinesville, GA 31313
We look forward to welcoming a dedicated and compassionate professional to our team!