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Associate Manager, Advancement Operations
We are Guggenheim, a global constellation of museums unlike any other in the world. Four museums on three continents, united by the power of groundbreaking art to connect us to ourselves and to each other. Since our founding in 1937, the Guggenheim has introduced, celebrated and brought to the public the newest voices and visions in modern and contemporary art. When Solomon R. Guggenheim and Hilla Rebay set out to share the joy they first experienced in discovering experimental art, they initiated the creative risk-taking that is today synonymous with “Guggenheim” throughout the world. Across the globe, each Guggenheim stands not just as a backdrop for visionary art but as masterpieces in and of themselves to experience.
SUMMARY OF POSITION:
The Solomon R. Guggenheim Foundation is seeking an Associate Manager, Advancement Operations, to play a critical role in the day-to-day operations of a thriving, robust fundraising department. As a key member of the Operations team, the Associate Manager will be responsible for donor data management, administering donor gift acknowledgement and stewardship procedures, conducting strategic prospect and donor due diligence research, and collaborating with members of the Advancement team to achieve annual fundraising goals.
SKILL AND EXPERIENCE REQUIREMENTS:
KEY RESPONSIBILITIES:
Duties may include, but are not limited to, the following:
Operations Management
Prospect Research
Gift Processing
Credit Line Management
WORK DEMANDS and ENVIRONMENT:
EDUCATION:
CERTIFICATES, LICENSES, REGISTRATIONS: N/A
REPORTS TO: Director of Advancement Operations
LOCATION: One Liberty Plaza, New York, NY 10006.
WORK SCHEDULE: Hybrid eligible, and hours vary based on position
POSITION TYPE: Full-time, Non-Exempt. This position is covered by a Collective Bargaining Agreement with Local 2110 UAW.
SALARY RANGE: $63,700 – $65,600 Annually
The Guggenheim is dedicating itself to creating paths that lead to a more inclusive and diverse institution. We encourage inquiries from applicants who will reflect the plurality of our culture and our global audience. The Guggenheim does not discriminate on the basis of age, race, creed, color, religion, marital status, gender identity and/or expression, sexual orientation, veteran status, national origin or disability status.
SUMMARY OF POSITION:
The Solomon R. Guggenheim Foundation is seeking an Associate Manager, Advancement Operations, to play a critical role in the day-to-day operations of a thriving, robust fundraising department. As a key member of the Operations team, the Associate Manager will be responsible for donor data management, administering donor gift acknowledgement and stewardship procedures, conducting strategic prospect and donor due diligence research, and collaborating with members of the Advancement team to achieve annual fundraising goals.
SKILL AND EXPERIENCE REQUIREMENTS:
- Excellent writing, research, organizational, and communication skills (attention to detail is a must).
- Experience in prospect and development research.
- Ability to maintain the highest level of confidentiality.
- Experience using fundraising research resources, as well as knowledge of current trends in philanthropy.
- Experience providing support and/or high-level constituent services, preferably in a fundraising capacity.
- Excellent time-management skills.
- Ability to prioritize and meet deadlines.
- Ability to multitask and prioritize projects and initiatives.
- Minimum 3 years of experience with donor databases. Experience with database migrations a plus.
- Strong computer skills (Windows environment). Expert level excel user.
KEY RESPONSIBILITIES:
Duties may include, but are not limited to, the following:
Operations Management
- In collaboration with the Director of Advancement Operations, oversee the management and usage of museum’s fundraising platforms (Salesforce, IWave, LexisNexis, Ticketure, Winmo)
- Responsible for the management, maintenance, and integrity of the Advancement department’s databases and central filing systems.
- Serve as a core team member of Salesforce and Ticketure database committees.
- Ability to design and produce custom database queries and reports.
- Attend and provide support for multiple museum events.
Prospect Research
- In collaboration with the Manager of Advancement Operations, coordinate timely research profiles/reports of prospects and donors (individuals, corporations, and foundations) for Museum representatives, including Trustees, Directors and Advancement staff.
- Accountable for the accuracy and integrity of all prospect profiles, including donor database data entry and filing of profiles and reports.
- Responsible for the maintenance of the donor prospect management system, ensuring accuracy and proper use of donor records in order to better assist managers in tracking prospect funding results.
Gift Processing
- Responsible for gift data entry and generation of appropriate gift materials, including acknowledgements, receipts, and reports.
- Maintain the integrity of donor records in the museum’s donor database and central files.
- Generate detailed donor reports for Trustees, Museum Director, Deputy Directors, and Advancement staff.
Credit Line Management
- In collaboration with the Director, Advancement Operations, manage SRGM’s donor credit line process and all funding-related credit line materials.
- Liaise with all museum departments to ensure proper donor crediting is listed on relevant materials (digital and print).
- Responsible for the ongoing review and accuracy of published donor credits.
WORK DEMANDS and ENVIRONMENT:
- Ability to travel within the metropolitan area as required to perform the above duties at any of the Guggenheim’s owned or leased properties upon request.
- Occasionally, work may be conducted outdoors, with exposure to varied weather conditions.
- Ability to work nights, weekends, holidays on occasion.
- Ability to lift at least 25 lbs.
EDUCATION:
- High School Diploma or equivalent required
- Bachelor’s Degree preferred
CERTIFICATES, LICENSES, REGISTRATIONS: N/A
REPORTS TO: Director of Advancement Operations
LOCATION: One Liberty Plaza, New York, NY 10006.
WORK SCHEDULE: Hybrid eligible, and hours vary based on position
POSITION TYPE: Full-time, Non-Exempt. This position is covered by a Collective Bargaining Agreement with Local 2110 UAW.
SALARY RANGE: $63,700 – $65,600 Annually
The Guggenheim is dedicating itself to creating paths that lead to a more inclusive and diverse institution. We encourage inquiries from applicants who will reflect the plurality of our culture and our global audience. The Guggenheim does not discriminate on the basis of age, race, creed, color, religion, marital status, gender identity and/or expression, sexual orientation, veteran status, national origin or disability status.
Department: Advancement
This is a full-time position