Test Proctor (Level I, II, III and IV) (San Antonio, TX)

Test Proctor (Level I, II, III and IV)

TS/SCI with Polygraph Required

Contingent Upon Contract Award

OTA is seeking dynamic and detail-oriented Test Proctors to join our team. The Test Proctor will play a crucial role in facilitating academic and professional development by overseeing test administration processes across multiple government enterprises, with a focus on supporting Learning Centers and Language Testing centers. Join OTA and contribute to shaping the future of academic and professional development in cryptologic disciplines. Apply today!

Responsibilities (Level I)

• Enroll, register, schedule and confirm test dates on multiple networks as needed by the testing center
• Deliver and proctor all tests as needed by the testing center
• Prepare/handle test materials according to regulation
• Generate reports and Maintain database(s) for statistical and informational purposes
• Respond to all queries relative to testing and test delivery 
• Adhere to all policies and regulations regarding data integrity for the language testing systems
• Regularly review all testing correspondence to ensure compliance with all procedures and guidelines Perform basic trouble-shooting on test facility computers
• Communicate with IT support when necessary to resolve computer problems
• Provide On the Job Training (OJT) to incoming proctor contractors
• Issue appropriate forms and send notifications to test takers
• Perform nightly uploads of test results to the appropriate systems
• Identify to the Government test staff IT issues that have the potential to negatively impact testing

Qualifications (Level I)

• Current TS/SCI clearance and Counter Intelligence polygraph
• High school diploma
• 2 years of professional or academic proctor experience
• 4 years experience with Microsoft Office Suite of products (e.g. EXCEL, Word and Power Point) and  basic application trouble-shooting skills
• 2 years experience in a customer service environment 

Responsibilities (Level II)

• Accurately and independently enroll, schedule, register, deliver, proctor and report results for tests 
• Issue appropriate forms (for example DA330) and send notifications to test takers
• Perform nightly uploads of test results to the appropriate systems
• Troubleshoot common computer glitches associated with test taking
• Identify issues that have the potential to negatively impact testing
• Perform quality control to assure the maintenance of database(s) for statistical and informational purposes
• Insure all Test Proctors are aware of and adhere to policies and regulations
• Perform Senior Test Proctor functions as described in AR-611
• Write testing lab SOPs for contractor personnel as needed
• Provide familiarization training for test takers where allowed by regulation
• Perform Test Proctoring of Oral Proficiency Interviews

Qualifications (Level II)

• Current TS/SCI clearance and Counter Intelligence polygraph
• High school diploma
• 4 years of professional or academic proctor experience 
• Experience performing at the Test Proctor Level 1 for a minimum of 12 months and ability to perform all duties at Levels 1 and 2 (time may be waived).Prior experience such as Command Language Program Manager may apply.
• Ability to post all test scores/grades within one business day from receipt of grade
• Familiarity with on-line dictionary usage for PQE formatted level-3 tests as appropriate
• 4 years of demonstrated experience in Microsoft Office Suite of products (e.g., EXCEL, Word, Outlook, PowerPoint and SharePoint), and have basic application trouble-shooting skills
• 3 years documented experience in a customer service environment

Responsibilities (Level III)

• Accurately and independently enroll, schedule, register, deliver, proctor and report results for tests 
• Issue appropriate forms (for example DA330) and send notifications to test takers
• Perform nightly uploads of test results to the appropriate systems
• Troubleshoot common computer glitches associated with test taking
• Identify issues that have the potential to negatively impact testing
• Perform quality control to assure the maintenance of database(s) for statistical and informational purposes
• Insure all Test Proctors are aware of and adhere to policies and regulations
• Perform Senior Test Proctor functions as described in AR-611
• Write testing lab SOPs for contractor personnel as needed
• Provide familiarization training for test takers where allowed by regulation
• Perform Test Proctoring of Oral Proficiency Interviews

Qualifications (Level III)

• Current TS/SCI clearance and Counter Intelligence polygraph
• High school diploma
• 5 years of professional or academic proctor experience 
• Experience performing at the Test Proctor Level 1 for a minimum of 12 months and ability to perform all duties at Levels 1, and 3 (time may be waived).Prior experience such as Command Language Program Manager may apply.
• Ability to post all test scores/grades within one business day from receipt of grade
• Familiarity with on-line dictionary usage for PQE formatted level-3 tests as appropriate
• 6 years of demonstrated experience in Microsoft Office Suite of products (e.g., EXCEL, Word, Outlook, PowerPoint and SharePoint), and have basic application trouble-shooting skills
• 5 years documented experience in a customer service environment

Responsibilities (Level IV)

• Accurately and independently enroll, schedule, register, deliver, proctor and report results for tests 
• Issue appropriate forms (for example DA330) and send notifications to test takers
• Perform nightly uploads of test results to the appropriate systems
• Troubleshoot common computer glitches associated with test taking
• Identify issues that have the potential to negatively impact testing
• Perform quality control to assure the maintenance of database(s) for statistical and informational purposes
• Insure all Test Proctors are aware of and adhere to policies and regulations
• Perform Senior Test Proctor functions as described in AR-611
• Write testing lab SOPs for contractor personnel as needed
• Provide familiarization training for test takers where allowed by regulation
• Perform Test Proctoring of Oral Proficiency Interviews

Qualifications (Level IV)

• Current TS/SCI clearance and Counter Intelligence polygraph
• High school diploma
• 7 years of professional or academic proctor experience (In lieu of Test Proctor experience, 4 years experience as a Command Language Program Manager (CLPM) may be substituted.)
• Must be capable of mentoring Test Proctors at Levels 1, 2 and 3
• Familiarity with on-line dictionary usage for PQE formatted level-3 tests as appropriate
• 8 years of demonstrated experience in Microsoft Office Suite of products (e.g., EXCEL, Word, Outlook, PowerPoint and SharePoint), and have basic application trouble-shooting skills
• 7 years documented experience in a customer service environment

Company Overview 

Ops Tech Alliance (OTA) was founded by former National Security and Special Operations professionals with over 100 years of combined experience, and was formed with a singular focus: to bridge the gap between operations and technology to enable mission success.  We are a certified SBA 8(a) Small Business and Service-Disabled Veteran-Owned Small Business (SDVOSB).  

Team Member Benefits 

• Competitive Pay
• Paid Time Off
• Tuition Assistance
• Medical, Prescription, Dental & Vision Coverage
• Life Insurance
• Work-life Balance

Our employees have achieved incredible things working on some of the most important technology and security projects in locations around the world to safeguard national security.  We focus on hiring top talent and we want you to join our team.  

OTA is an Equal Employment Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 

This is a full time position