Medical Customer Service Specialist
Paragon Revenue Group is recruiting for a full time, Customer Service Specialist to interact with patients on behalf of our clients to address billing inquiries, process payments and payment plans and assist with customer concerns.
- Incentive opportunities following training, up to $1500 in monthly performance-based incentive pay.
- Competitive hourly rate.
- Fully remote; equipment provided.
- No weekends or overtime required.
- Benefits include accrued paid time off, paid holidays, medical, dental & vision benefits after 90 days, and 401K plan with generous company match after one year.
If you enjoy helping people and are seeking long-term employment where your hard work is rewarded, please submit your application today.
Preferred candidates will have:
- Excellent Customer Service Skills
- High level communication skills
- Ability to navigate through multiple software systems
- Strong problem-solving skills
- Ability to multi-task
- Knowledge of basic medical insurance terminology helpful
- Excellent communication skills including active listening.
- Customer service-oriented and able to resolve customer grievances.
- Proficient computer and 10-key skills with the ability to learn new software.
- Ability to talk and type simultaneously.
- Knowledge of, or ability to learn medical billing and how to read an EOB.
- High school diploma or equivalent.
- Customer service experience required.
- Some experience with insurance or medical billing preferred.
nts Receivable
Department: Self Pay
This is a non-management position