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Expeditor - Pelican Brewing (Pacific City, OR)
Position Title: PELICAN BREWING COMPANY - EXPO
Summary of the Position:
Provide superior customer service by ensuring food quality is always to the Pelican excellence Standard, is presented in a timely fashion, politely, and correctly. Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable experience and develop returning clientele.
Key Accountabilities:
Preferred Skills and Experience:
Please read our FOC Core Values- Our Core Values are an important part of our culture and as a company, we lean on these core values to keep us always striving to do better for our community, company, and team members. As you join our team we ask that you exemplify these core values in your work.
CORE VALUES
Entrepreneurial Spirit. Is a mindset. It’s an attitude and approach to thinking that actively seeks out opportunity rather than waiting to adapt to change. We are passionate about making things better today than they were yesterday.
Generosity. Be a giver not a taker. It is a readiness to give more of ourselves than is expected. Be generous of spirit—assume good intent in all interactions.
Humility. It’s about all of us--guests, customers, employees, shareholders, and communities. Our motivation is creating the best outcome and not letting our individual egos get in the way. We do what is required on any given day and no job is beneath us.
Agility. Able to quickly analyze and take action. Nimble and able to continuously adapt to changing circumstances while always keeping the end goal in mind.
Empathy. Understand the feelings and experiences of others so that you can share their point of view. Look at situations through the eyes of others to understand their challenges and roadblocks. This creates win-win opportunities for our guests, teams, and communities.
Optimism. You can if you think you can. Hopefulness and confidence about the future especially when faced with challenges. It is a way of life and thinking that accentuates the positives. Finding the magic and believing that amazing is possible.
Tenacity. Persistence and determination. Always finding a way to do what you said you were going to do. Blowing through the roadblocks and never giving up. Total success through uncompromising excellence-no excuses.
Summary of the Position:
Provide superior customer service by ensuring food quality is always to the Pelican excellence Standard, is presented in a timely fashion, politely, and correctly. Maintain a positive and communicative work environment with fellow team members to ensure guests receive a favorable experience and develop returning clientele.
Key Accountabilities:
- Responsible for providing exemplary guest service, communicating effectively and efficiently with team members. Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
- Communicates effectively with team members to streamline communication about any ticket issues, food changes or 86’d items during service.
- Responsible for ensuring food gets delivered correctly to guests and to communicate with team members immediately should anything be incorrect.
- Responsible for maintaining a clean and safe work environment and maintaining upkeep of stocked items in server alley.
- Able to work in a fast-paced environment and remain calm with any unforeseen changes.
- Assists other service personnel as needed.?
- Performs all duties in accordance with the Family of Companies and Pelican customer service standard.?
- Maintains general knowledge and provides information to guests of Pelican menu items, events, community involvement.??
Preferred Skills and Experience:
- One year restaurant experience preferred
- Understanding of restaurant health and safety rules
- Excellent communication skills
- Oregon Food Handler’s card
- Physical endurance to move quickly and carry large trays
Please read our FOC Core Values- Our Core Values are an important part of our culture and as a company, we lean on these core values to keep us always striving to do better for our community, company, and team members. As you join our team we ask that you exemplify these core values in your work.
CORE VALUES
Entrepreneurial Spirit. Is a mindset. It’s an attitude and approach to thinking that actively seeks out opportunity rather than waiting to adapt to change. We are passionate about making things better today than they were yesterday.
Generosity. Be a giver not a taker. It is a readiness to give more of ourselves than is expected. Be generous of spirit—assume good intent in all interactions.
Humility. It’s about all of us--guests, customers, employees, shareholders, and communities. Our motivation is creating the best outcome and not letting our individual egos get in the way. We do what is required on any given day and no job is beneath us.
Agility. Able to quickly analyze and take action. Nimble and able to continuously adapt to changing circumstances while always keeping the end goal in mind.
Empathy. Understand the feelings and experiences of others so that you can share their point of view. Look at situations through the eyes of others to understand their challenges and roadblocks. This creates win-win opportunities for our guests, teams, and communities.
Optimism. You can if you think you can. Hopefulness and confidence about the future especially when faced with challenges. It is a way of life and thinking that accentuates the positives. Finding the magic and believing that amazing is possible.
Tenacity. Persistence and determination. Always finding a way to do what you said you were going to do. Blowing through the roadblocks and never giving up. Total success through uncompromising excellence-no excuses.
This is an internship position
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