Job Title: Processing Assistant
Department: Operations / Loan Processing
Reports To: AVP of Operations
Location: Wayne, PA (in-office/fulltime)
Position Summary
The Processing Assistant plays a vital support role within the loan processing team, helping ensure timely and accurate progression of manufactured home loan files from application to closing. This position supports processors by preparing documents, verifying information, coordinating with internal departments, and maintaining clear communication.
Key Responsibilities
Qualifications
Compensation
Equal Employment Opportunity (EEO) Statement
autoMHatic Financial is an equal opportunity employer and is committed to providing a work environment free from discrimination and harassment. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. We are dedicated to creating a diverse and inclusive workforce.
Department: Operations / Loan Processing
Reports To: AVP of Operations
Location: Wayne, PA (in-office/fulltime)
The Processing Assistant plays a vital support role within the loan processing team, helping ensure timely and accurate progression of manufactured home loan files from application to closing. This position supports processors by preparing documents, verifying information, coordinating with internal departments, and maintaining clear communication.
- Assist with preparing and organizing loan files for processing.
- Request and follow up on third-party documentation (e.g., title, insurance, income verification, payoff statements)
- Review documents for completeness and accuracy
- Communicate with borrowers regarding outstanding documentation or clarification needs
- Update and maintain accurate loan status and documentation.
- Coordinate with processors, underwriters, loan officers, and closing teams to ensure timely movement of loans
- Monitor pipeline reports and follow up on aging files or missing items
- Provide administrative support including scanning, uploading, and filing of loan documentation
- Ensure all tasks are completed in compliance with company policy, regulatory requirements, and quality standards
- 1+ years of experience in a loan processing, administrative, or mortgage support role preferred
- Familiarity with mortgage lending processes; manufactured housing loan experience a plus
- Strong attention to detail and ability to handle multiple priorities
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Excel, Outlook); experience with LOS software a plus
- Strong organizational and follow-up skills
- Salary: $20.00 - $22.00 per hour, depending on experience
autoMHatic Financial is an equal opportunity employer and is committed to providing a work environment free from discrimination and harassment. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. We are dedicated to creating a diverse and inclusive workforce.
Department: Operations
This is a non-management position
This is a full time position