Peer Specialist (Outreach)
Employees are encouraged to bring their authentic, original, and best selves to work. We'll never discriminate against anyone's background or creed. If you're good at what you do, we want you to do it at Tasks Unlimited.
This position is eligible for a $1,000 sign-on bonus!
Position Summary
The Peer Specialist will demonstrate dedication to promoting recovery opportunities, as well as utilize his/her own lived experience to inspire recovery in the lives of individuals utilizing Certified Peer Specialist approaches. The Peer Specialist also serves in relief role for fellow staff when necessary.
Provide trauma-responsive housing and mental health services to visitors (85%)
Actual percentages may vary slightly
Physical Requirements of Position
Standing About half the time
Walking Frequently
Sitting Occasionally
Talking or listening Frequently
Stoop, kneel, bend Occasionally
Reach with hands/arms Occasionally
Typing/data entry Frequently
Maximum weight to be lifted 25 pounds
Equipment used Telephone, computer, copier, printer, fax machine, and Microsoft Office programs
Direct Reports
None
Qualifications
Experience and Education
Required
Preferred
Knowledge
Skills
Abilities
We're proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. We'll never discriminate against anyone's background or creed. If you're good at what you do, we want you to do it at Tasks Unlimited.
The above statements are not intended to encompass all functions and qualifications of the position. Rather they are intended to provide a general framework of the essential requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this job description.
Tasks has always been, and always will be, committed to diversity and inclusion. We are proud to be an Equal Opportunity and Affirmative Action employer, and we do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Tasks will provide reasonable accommodation to applicants with physical and mental disabilities. We are a drug-free workplace. Tasks participates in the E-Verify program for all applicants.
This position is eligible for a $1,000 sign-on bonus!
Position Summary
The Peer Specialist will demonstrate dedication to promoting recovery opportunities, as well as utilize his/her own lived experience to inspire recovery in the lives of individuals utilizing Certified Peer Specialist approaches. The Peer Specialist also serves in relief role for fellow staff when necessary.
Provide trauma-responsive housing and mental health services to visitors (85%)
- Conduct initial intake and orientation to the center, build trust and rapport with new visitors to encourage further engagement
- Provide services, such as general treatment support and service coordination for necessary mental health, housing, and other applicable services through Tasks and/or other agencies in a timely manner
- Establish and maintain necessary professional relationships with other community resources, agencies, and service providers as directed by supervisor
- Complete required documentation, including but not limited to: intake forms/assessments, individual support plans, case notes, data collection
- Assist with program preparation at the beginning and end of the day, and as needed during Center hours
- Assist with design and facilitation of groups
- Participate in staff and program team meetings, as scheduled; participate in staff committees as time allows
- Maintain knowledge and understanding of current developments and issues in mental health, employment, and housing resources
- Support Tasks Unlimited fundraising, promotional, and family events
Actual percentages may vary slightly
Physical Requirements of Position
Standing About half the time
Walking Frequently
Sitting Occasionally
Talking or listening Frequently
Stoop, kneel, bend Occasionally
Reach with hands/arms Occasionally
Typing/data entry Frequently
Maximum weight to be lifted 25 pounds
Equipment used Telephone, computer, copier, printer, fax machine, and Microsoft Office programs
Direct Reports
None
Qualifications
Experience and Education
Required
- Experiential knowledge of homelessness with ability to share that experience and establish rapport and credibility with Opportunity Center visitors
- Familiarity working with diverse populations
Preferred
- High School diploma or GED is preferred
Knowledge
- Psychology – Human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research messages; and the assessment and treatment of behavioral and affective disorders
- Customer and personal service – Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Skills
- Active listening – Giving full attention to what other people are saying, taking time to understand points being made, asking appropriate questions, not interrupting inappropriately
- Speaking – Talking to others to convey information effectively
- De-escalation – The skill to identify potentially dangerous or threatening situation and tactical ability to prevent someone from causing harm to themselves or others
Abilities
- Monitoring – Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Referrals – Ability to learn of community resources for housing, mental health, employment, medical and make referrals as needed or in consultation with others on team
- Communication – Ability to speak and write with clarity and effectiveness
- Data Entry – Ability to learn data entry and use of Minnesota Homeless Information System
- Problem sensitivity – The ability to tell when something is wrong or is likely to go wrong; it does not include solving the problem, only recognizing there is a problem
- Assisting and caring for others – Providing personal assistance, medical attention, emotional support, or other personal care to clients
- Establishing and maintaining interpersonal relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time
- Communicating with supervisors, peers, or subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Flexibility – Ability to work a flexible schedule as needed for coverage including overnights and weekends
- Professionalism – Maintaining appropriate professional boundaries
We're proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. We'll never discriminate against anyone's background or creed. If you're good at what you do, we want you to do it at Tasks Unlimited.
The above statements are not intended to encompass all functions and qualifications of the position. Rather they are intended to provide a general framework of the essential requirements of the position. Job incumbents may be required to perform other functions not specifically addressed in this job description.
Tasks has always been, and always will be, committed to diversity and inclusion. We are proud to be an Equal Opportunity and Affirmative Action employer, and we do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Tasks will provide reasonable accommodation to applicants with physical and mental disabilities. We are a drug-free workplace. Tasks participates in the E-Verify program for all applicants.
This is a non-management position
This is a part time position