Community Support Program (CSP) Coordinator

• Assist with basic living skills, social, and coping skills training
• Faciliate participation in recreational activities and groups (illness management and recovery, vocational, healthy living, etc)
• Organize and facilitate weekly groups
• Assist clients with clinical problem-solving, crisis prevention and crisis resolution
• Help to identify needed community resources and make referrals internally and externally
• Encourage client participation in a routine of productive daily activities, including but not limited to recreation activities, volunteerism, job and/or school
• Coordinate with providers including client’s support team, family, psychiatrist, pharmacies, and case managers
• Serve as a liaison for clients as needed

• Encourage client to build network of peer support and overcome barriers to employment
• Coordinate with employment service providers
• Provide vocational support in classroom settings
• Assist with resume development, interview prepation

• Track and document all necssary information for grant reporting
• Coordinate completion of client documention (ie, benefits management, DB101 profile, SGA tracking and MA renewals)

1. Must meet Department of Human Services criteria for Mental Health Rehabilitation Worker defined by Minnesota Statutes 256B.0623 and Minnesota Statutes 245.462
2. Valid driver’s license and insured vehicle
3. Smart phone with the ability to interact via specific programs and apps

1. Bachelor’s degree in social work, psychology, public health or other human services related field, combined with at least one (1) year of experience working with adults who have been diagnosed with a serious and persistent mental illness
2. Meet Department of Human Services criteria for Case Manager and/or Mental Health Practitioner
3. Fluent in a non-English language or competent in the culture of an ethnic group to which 20 percent or more of the worker’s recipients belong

• Psychology – Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research messages; and the assessment and treatment of behavioral and affective disorders
• Therapy and counseling – Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, career counseling and help
• Sociology and anthropology – Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins
• Customer service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Education and training – Knowledge of the principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

• Computers and electronics – Knowledge of electronic equipment and computer hardware and software, including applications
• Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
• Language – Knowledge of the structure and content of language including the meaning and spelling of words, rules of composition, and grammar

• Active listening – Giving full attention to what other people are saying, taking time to understand points being made, asking appropriate questions, not interrupting inappropriately

• Critical thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Coordination – Adjusting actions in relation to other’s actions
• Speaking - Talking to others to convey information effectively
• Time management – Managing one’s own time and the time of others
• Clear judgment and decision making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Writing – Communicating effectively in writing as appropriate to the needs of the audience
• Social perceptiveness – Being aware of other’s reactions and understanding why they react as they do
• Complex problem solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

• Assisting and caring for clients, problem sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not include solving the problem, only recognizing there is a problem
• Communicating with supervisors, peers, or subordinates – Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Establishing and maintaining interpersonal relationships – Developing constructive and cooperative working relationships with others, and maintaining them over time
• Oral comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences
• Gathering information – Observing, receiving, and otherwise obtaining infomration from all relevant sources
• Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense
• Oral expression – The ability to communicate information and ideas in speaking so others will understand
• Flexibility – Ability to work a flexible schedule that may includes some afternoon and evening hours
• Professionalism – The ability to maintain appropriate professional boundaries
• Independent problem solving – Ability to set priorities, solve problems and follow through on own initiative

This is a full time position