Reefer Carrier Sales Representative (USA)

Why work at TRAFFIX?     

You need to work at TRAFFIX to enjoy our:

• Culture of Respect, Expertise, Collaboration and Entrepreneurship.
• Get involved with one of our Steering Committees or sign up for one of our employee events such as Game Night!  
• Get involved with your community through our partnership with Big Brothers Big Sisters .
• Work with a team that Supports and Respects each other at a company where Diversity & Inclusion is a celebrated!
• If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement! 
• Choose your own work environment! TRAFFIX offers fully remote and work-from-office opportunities. 
• Enjoy professional development opportunities through our Learning Management System and TRAFFIX Academy; or take advantage of our Tuition Reimbursement Program. 
• And of course - get paid fairly for your experience with included Benefits!  

What is a Carrier Sales Representative?

As a TRAFFIX Carrier Sales Representative, you will play a crucial role in the achievement of your branch’s sales targets and growth. You will facilitate the achievement of these goals by building lasting carrier relationships with our current and new partner carriers, negotiating fair but competitive rates, and managing the loads you book from pickup to delivery.

Not only is your role vital to the success of our carrier relationships and execution of successful shipments, you will also be a major contributor to the onboarding of new TRAFFIX business. You will be working daily with Sales Representatives in your branch on costs for adhoc and RFP freight. You will use your knowledge of the industry, negotiating skills, and relationships with partner carriers to secure fair rates that support our client’s budgets and our carrier’s business.

Furthermore, you will be the frontline contact for the carriers you assign to loads and the primary contact for our accounting team in the event of invoicing discrepancies. If a carrier you assign has an issue, you will be responsible for leading the TRAFFIX team to resolution and for securing the relationship with the carrier.

What does a day in the life of a Carrier Sales Representative look like?

A day in the life of a TRAFFIX Carrier Sales Representative could include some or all of the following:

• Building and maintaining relationships with partner carriers.
• Proactively looking for opportunities with our partner carriers capacity.
• Negotiating rates with carriers to maximize profitability.
• Monitoring trends and changes in the industry and educating your sales team about fluctuations that could impact service and/or rates.
• Keeping the sales representative and account manager abreast of any issues related to loads you are responsible for.
• Notifying the sales representative of any competitor actions that may be drawing our customer’s business away from TRAFFIX.
• Dispatching loads.
• Proactively identifying potential problems and resolving them before they escalate
• Providing costs for adhoc, contractual and RFP freight.
• Work with the sales and/or account management team on any complications with loads you are responsible for.
• Writing client specific SOPs and training back up Carrier Sales Representatives to cover you during vacation and/or other time off.
• Work with the accounting team to resolve any carrier payment issues related to invoice discrepancies.

Who are you?

You are an expert multitasker, active listener, and excellent communicator with a friendly and confident personality. You love getting to know people and building lasting relationships. Not only that, but you display empathy when dealing with carriers and use emotional intelligence to guide your interactions.

You have been working in carrier sales with a brokerage for at least three years. Through this experience, you have developed a deep understanding of the market and have a network of carriers with whom you have great professional relationships.

You are results driven and love to negotiate. Maximizing profits while being fair to your carriers is a challenge you meet with enthusiasm. You are flexible and can adapt to changes in the market or customer demands.

Nothing gets past you. You pay close attention to detail and ask all the right questions to find the answers you are looking for.

When a problem comes your way – you face it head on. You look for creative ways to solve the problem and use the opportunity to learn so you can handle similar issues like a pro the next time.

Department: Carrier Sales
This is a non-management position
This is a full time position