Sales Development Resource Rep. (Chicago, IL)

Role Summary:

The Sales Development Resources is a dynamic, hybrid role that supports high-performing sales representatives while also serving as a key administrative and culture-building presence within the Chicago office. This position enables sales productivity through CRM and sales administration while providing hands-on operational, executive, and office support. The ideal candidate is highly organized, service-minded, and eager to grow their career by working closely with Sales, Operations, and senior leadership. 

This role offers exposure to sales strategy, operational workflows, HubSpot CRM, and cross-functional collaboration, making it an excellent opportunity for someone looking to transition into learning & development, new employee training, and broader corporate business roles over time.
 

Key Responsibilities:

Sales & CRM Support

• Partner closely with high-performing sales representatives to support daily sales activities 
• Assist with setting up sales calls, email outreach, and follow-up tasks 
• Log call notes, update records, and maintain data accuracy in HubSpot CRM 
• Build and manage email and call sequences 
• Support prospecting and pipeline organization 
• Ensure sellers can remain focused on revenue-driving activities through reliable administrative support 

Administrative & Office Operations Support

• Provide administrative support to senior leadership, including reporting and distribution of internal communications 
• Prepare, compile, and blast reports and updates as needed 
• Serve as a culture champion by helping plan and coordinate office events and holiday parties 
• Manage office logistics, including stocking the fridge and maintaining shared spaces 
• Handle office runs (mail, FedEx/UPS, claim checks, customer payments, and document processing) 
• Receive and manage incoming packages, including IT and network equipment 

Required Capabilities & Experience:

Technical Capabilities 

• Background in sales, operations, logistics, or 3PL  
• Experience transitioning from an administrative or support role into sales or operations  
• Demonstrated ability to build relationships and contribute to positive office culture 

Behavioral & Execution Capabilities 

• Ability to prioritize under pressure in a high‑volume environment 
• Strong problem‑solving and ownership mindset 
• Clear, professional communication with customers and partners 
• Comfort working in a remote, distributed team model 

TRAFFIX gives equal consideration for a job and terms and conditions of employment to all individuals and that the employer does not discriminate based on race, color, religion, age, marital status, national origin, disability or sex including sexual orientation, and gender identity or expression.

Department: Sales
This is a full time position