Company & Property Description

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.  Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it’s a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the “good life.” Solage was created to reflect its hometown spirit, drawing visitors as well as area vintners who come here after a day in the vineyards to relax over a glass of wine or a craft cocktail and connect.

Role Summary
The Group Sales Manager is responsible for identifying and sourcing group business in a specific geographic area in accordance with the collection’s strategic plan to maximize room revenue during peak and nonpeak periods. Group Sales Manager is responsible for the overall management, productivity and achievement of sales goals for the assigned region. Group Sales Manager reports directly to the Area Director of Sales to ensure that sales and booking strategy is in line with properties business needs.  The ideal candidate would be based in the Bay Area, highly motivated, organized, enjoy leading and developing associates and interacting with guests.

The Group Sales Manager also works as a team member with the sales and catering staff and is in close contact with support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business.

Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.  Within this, the key responsibilities for this position are:

  • Oversee account and booking goals in the assigned region. 
  • Organize and schedule direct sales efforts via phone, email and in person, average of 100 proactive sales activities per month. 

  • Evaluate and initiate opportunities for developing new sources of business. 

  • Plan and execute a 12-month strategic business plan. 

  • Support and participate in daily business reviews, weekly GRC calls and monthly conference calls with the Director of Sales and property specific calls as needed. 

  • Accurately maintain and build a database of clients. Responsible for overall accuracy of regional databases. 

  • Keep department heads informed of problems in order to ensure prompt correction and ensure guest satisfaction. 

  • Be available to work on property as required to host VIP site visits and key client program operation. 

  • Log all daily activities into Delphi. 

  • Provide feedback and goals and objectives in preparation of annual sales plans and budgets. 

  • Ensure effective group pricing strategies are properly communicated to group clients. 

  • Develops regional planning and strategies to increase brand exposure. 

  • Evaluates promotional events, trade shows, community and industry events to make sure attendance produces the proper return on investment. 

  • Maintain customer, trade, industry and staff relations. 

  • Maintain ethical and professional standards of sales service. 

  • Maintain professional appearance and demeanor and to conduct personal behavior in a mature and professional business manner while representing the company. 

  • Travel and work flexible days and hours.

  • Perform other duties as directed, developed or assigned.

Required Qualifications

  • Four-year college degree or equivalent education/experience. 

  • Minimum 5 years sales experience in a related position in a luxury hotel sales environment. 

  • Demonstrated record of driving sales revenues in a luxury hotel environment.

Desirable

  • Prior experience selling Auberge Resorts brand or top competitor. 

  • Prior experience selling multiple properties. 

  • Prior experience working with professional organizations that support group business (SITE, MPI, FICP, Cvent, IMEX) etc.
What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, we look forward to your application to speaking with you about becoming part of our family.

 

Solage is an Equal Opportunity Employer, M/F/D/V. Solage provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Solage complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Sales & Marketing
This is a management position
This is a management positions position

Visit Careers at Solage

Personal Information









Attachments

Other Information