Asset Account Manager (Fort Wayne, IN)
At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.
The Account Manager is responsible for the complete sales process including prospecting, lead generation, pricing, and closing the business. Responsible for drawing on unique competencies to demonstrate how the business can be beneficial to the customer. Ability to analyze, create presentations with experience working with customer service, and managing the startup process after the sale. The Account Manager will spend most of their time calling on potential and existing customers in an effort to grow the business base. The challenge is to increase revenues and maximize profitability. As a key member in the logistics division the account manager will be charged with promoting the Buchanan values of Determination, Integrity, Safety, and Community in everything they do.
Pay, Benefits, And More
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.
What You’ll Do On a Typical Day
- Maximize revenue opportunities with each customer assigned.
- Maintain continual contact (weekly) with all customers assigned.
- Document contact with customers in CRM.
- Maintain accurate contact list in CRM and notate contacts appropriately so they receive Buchanan correspondence.
- Study and understand the Buchanan asset needs
- Coordinate rating with customer and Pricing team (when necessary).
- Coordinate timely submission of all RFPs (ultimate responsibility for RFP submission lies with the account manager).
- Maintain account integrity and work with Credit to successfully resolve any payment issues on accounts.
- Ensure accurate rating of all shipments for billing.
- Timely submit credit requests to Credit for new customers.
- Coordinate customer reviews with director of operations, as requested.
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- 5+ years of sales and transportation industry knowledge preferred.
- High school degree or equivalent preferred
Department: Operations
This is a full time position
Please visit our Careers Page to see a complete list of current openings.
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