The Logistics Account Manager is responsible for the complete sales process including prospecting, lead generation, pricing, and closing the business. Responsible for drawing on unique competencies to demonstrate how the business can be beneficial to the customer. Ability to analyze, and create presentations with experience working with customer service, and managing the startup process after the sale. The Logistics Account Manager will spend the majority of their time calling on potential and existing customers in an effort to grow the business base. The challenge is to increase revenues and maximize profitability.

Essential Functions:
  • Maximize revenue/gross profit opportunities with each customer assigned in CRM.
  • Maintain continual contact (weekly) with all customers assigned in CRM.
  • Document contact with customers in CRM.
  • Maintain accurate contact list in CRM and notate contacts appropriately so they receive Buchanan correspondence.
  • Study and understand the Buchanan sales process (customer procurement process) to fully understand and follow all duties assigned.
  • Coordinate rating with customer and Pricing team (when necessary).
  • Coordinate timely submission of all RFPs (ultimate responsibility for RFP submission lies with the account manager).
  • Maintain account integrity and work with Credit to successfully resolve any payment issues on accounts.
  • Ensure accurate rating of all shipments for billing.
  • Timely submit credit requests to Credit for new customers.
  • Coordinate customer reviews with site director and director of operations, as requested.

Background Required:
  • Mode of Transportation (Flat, Van and Specialized – Over-Dimensional) 
  • Industry Experience is a must. Applicants without will not be considered.
  • Brokerage Sales and Account Management (1+ years)
  • Verifiable growth track record
  • Pricing and Margin Integrity
  • Negotiations
  • Computer literate: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)

Background Preferred (but not required):

  • CRM Tools (i.e. ACT,
  • Education: Bachelor’s degree
  • McLeod TMS

Other Essential Abilities and Skills:

  • Excellent communication (i.e. verbal, written, and presentations)
  • Ability to solicit and close new business
  • Follow-up
  • High energy, persistent and results-driven
  • Team player (operates through consensus)

Other Highlights:
  • Top pay in the industry
  • No sliding scale on compensation
  • Exponential growth plans
  • Opportunity to advance to Account Manager and Site Director
  • Health, Vision, and Dental, 401(k), PTO, Holidays/Floating Holidays
  • Great Family Culture

Be part of something big.


Department: Logistics
This is a non-management position
This is a full time position

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