Company & Property Description

Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures, and which will be forever embedded in their soul. 

Auberge Beach Residences & Spa brings the ultimate in luxury living to Fort Lauderdale’s most extraordinary beachfront property. Exquisitely designed residences, a rich array of indoor and outdoor amenities, a tempting selection of restaurants, and a world-class Auberge branded dining and spa are perfectly located directly on 450 linear feet of pristine Atlantic Ocean beachfront. 

Role Summary

Become one of the authors of our story. The Lifestyle Assistant (Front Desk Agent) is committed to delivering five-star service to discerned residents aspiring to exclusive experiences and flawless execution. The Lifestyle Assistant is responsible for greeting residents and fulfilling their requests, answering telephone inquiries, making reservations, and other duties as assigned.

Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-members.

  • Communicate effectively in English with co-workers and management to their understanding

  • Directly participates in operating a traditional 24-hour, seven days a week, luxury hotel-style residential operation.

  • The front desk will be staffed to provide services 24 hours a day 7 days a week, therefore all applicants must be flexible and willing to work AM, Mid, and PM shifts.

  • Answers external and internal telephone calls taking and delivering messages as needed..

  • Works in conjunction with all Lifestyle Team partners, including valet, housekeeping, security and pool, and beach attendants.

  • Empowered to make decisions that directly affect the resident’s experience in a memorable and soulful fashion.

  • After training, must display a working knowledge of emergency procedures so that talent and resident safety will be insured.

  • Utilizes the radio/paging internal communication system used throughout the facility.

  • Maintain confidentiality of internal and external resident information and pertinent residences data.

  • Be familiar with all Standard Operating Procedures relating to the residential reception and concierge operations

Required Qualifications

  • A minimum of 2 years of hotel operations experience in a luxury setting

  • Demonstrated track record of strong attention to detail and excellent communication skills.

  • Must have a flexible schedule including holidays and weekends.

  • Front desk and/or concierge experience in a luxury property preferred.

What Else?

At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Auberge Resorts Collection provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Front Office
This is a non-management position

Visit Careers at Auberge Beach Residences & Spa - Fort Lauderdale

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