Job Title:
   Maintenance Technician III

Reports to:   Community Manager
Job Classification:  Regular, Full-Time, FLSA Non-Exempt
Location:   PERCY ABRAMS JR. SENIOR APARTMENTS, 1094 Alcatraz Avenue Oakland CA 94608 and
SISTER THEA BOWMAN, 6400 San Pablo Ave Oakland CA 94608
Work Schedule:    8am-5pm Monday-Friday. Must be available for after hour calls to include evenings, weekends and holidays as needed

About Us
CCH is a nonprofit management company specializing in quality affordable housing for senior citizens. We build, own and manage affordable housing communities where seniors can thrive in the comfort of their own homes because we believe doing so is better for communities as a whole and the seniors we serve. Founded in 1961, we have served over 100,000 residents in over 50 properties across the United States. CCH proudly provides 100% employer paid health benefit options as well as an automatic 8% contribution to fund employee retirement savings accounts.

Position Summary
Maintenance Technicians oversee the day-to-day maintenance operations of assigned properties. The Maintenance Technician is a key member of the CCH team and helps keep our properties, focused on serving senior citizens, running smoothly. You ensure upkeep and safety of the property, and will jump in and work alongside the team. Work involves indoor and outdoor environments and flexibility to adapt to unplanned events, while remaining resourceful and efficient.

Primary Responsibilities
Lead maintenance team in regards to performance, job duties, and scheduling.
Troubleshoot, diagnose, and repair various issues including HVAC, electrical, plumbing, appliances, carpentry, sheet rock, etc.
Provide excellent customer service while working with residents.
Monitor and replenish maintenance inventory based on property needs, while staying within budget
Complete on-going property and unit inspections as needed, in addition to documenting updates and areas for improvement.
Coordinate with various vendors as needed in regards to outsourced work at the property
Works in coordination with central Facilities Operational Leads to ensure that maintenance teams deliver Safe, Appropriate and Sanitary Housing to all our residents.

Qualifications and Requirements
High School diploma or equivalent.
Minimum of two (2) years as a Maintenance Tech
Working Knowledge of Yardi Software
CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH.  
A valid driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.

Knowledge Skills & Abilities
Prior experience in apartment maintenance, affordable housing UPCS/REAC Inspections and resident occupied project renovations.
Strong analytical and problem-solving skills.
Strong interpersonal skills, including written and oral communications, listening, presentation, group facilitation, influencing and negotiations.
Effective use of mediation and conflict resolution techniques and processes for influencing performance management; Ability to resolve problems, handle conflict and make effective decisions under pressure.
Proficient with YARDI, Microsoft Office 365 platform and ability to quickly learn the organization’s other systems.
Excellent organizational skills, attention to detail and time management skills with a proven ability to meet deadlines.
Ability to serve with integrity, professionalism, and confidentiality.
Ability to prioritize tasks and consistently meet project deadlines.

Physical Requirements
Generally extensive physical exertion is required. Prolonged periods of walking, bending, climbing, manual manipulations and use of hand tools. Must be able to regularly lift, move and carry items over 50lbs. Occasional sitting at a desk and working on a computer. Occasional local travel required as necessary to fulfill assigned duties. Must be able to access and navigate property locations and the organization’s various offices.


 

Department: Facilities
This is a full time position

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