Job Title: Bilingual Family Support Coordinator (English and Vietnamese, Spanish, or Cantonese)
Reports To: Senior Family Support Manager
Location: San Francisco
Compensation: $27-$28 hourly depending on credentials and experience, non-exempt, and full-time
To Apply: Review the full posting. If you match our qualifications and interests, please take 5 minutes to apply through our website, YOU DO NOT HAVE TO CREATE AN ACCOUNT. No phone calls or recruiters.

Date: March 16, 2022

Benefits Package
  • 100% employer-paid Kaiser Platinum Plan, plus Vision & Dental
  • Vacation starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
  • 14 Holidays including winter week holiday break
  • Paid sick and bereavement leave
  • 403(b) retirement plan with up to 3% employer contribution
  • Professional development
  • PLUS: Flexible Medical Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment

Position Overview
In accordance with Family Connections’ mission and standards, the Bilingual Family Support Program Coordinator works in partnership with parents/caregivers, staff, and community agencies to build collaborative relationships. This position provides programs that support families as they identify and meet their own goals and nurture the development of their children in the context of their family and culture. The position will support in the coordination of programs, with a focus on Cantonese/Vietnamese/Spanish speaking families.

Essential Responsibilities:
  • Plan and implement family support programs in accordance with the work plan and goals, including parent/caregiver workshops, community events, information and referrals, and caregiver support group
  • Lead coordination of food and diaper distribution programs
  • Facilitate parent/caregiver support groups and workshop including organizing guest speakers
  • Provide translation of intake forms, announcements, and communication between families and staff
  • Conduct outreach at public and private organizations and events, and collaborate on marketing materials
  • Facilitate surveys and evaluations of family support programs, and work with colleagues to monitor progress for grant proposals and reports
  • Collaborate in the planning of family and community events
  • Facilitate surveys and evaluations of family support programs, and work with colleagues to monitor progress for grant proposals and reports
  • Other duties as assigned

Qualifications / Requirements:
  • Bachelor’s Degree in Social Work, Human Services, Family Services, Early Childhood Education, Counseling, or related field; degree can be substituted with additional years of relevant professional experience
  • Bilingual in Cantonese/English, Spanish/English, or Vietnamese/English required
  • 2+ years of experience working in children and family services
  • Excellent interpersonal and written communication skills
  • Strong organizational and administrative skills including familiarity with Microsoft Office and working knowledge of databases
  • Able to work both independently and collaboratively
  • Able to handle multiple tasks, great problem solving and mediation skills, and commitment to FCC’s mission

COVID-19 Requirements
All new hires are expected to have up-to-date vaccination records or have plans on getting fully vaccinated before the start of their employment. Full vaccination also includes COVID-19 Booster shots.

Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. The employee must frequently lift and/or move items over 25 pounds and on occasion may require lifting/carrying a child or object up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Agency Overview
Family Connections Centers’ (FCC) mission is to support the development of strong, healthy families and thriving communities. We create opportunities for people of different backgrounds to work together cooperatively, sharing cultures, values, knowledge, and resources.

Family Connections provides a comprehensive continuum of care, supporting families through our array of interconnected, participant-driven programs. We serve primarily low-income, immigrant working families and individuals in San Francisco, offering early childhood education, summer and afterschool programs, and family services. Our goal is to support and empower parents and caregivers to develop healthy families that will, in turn, create a thriving community in which to raise children. Visit to learn more.

Family Connections Centers is an equal opportunity employer and values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. Qualified applicants will receive consideration for employment.

Department: Family Support Department
This is a non-management position
This is a full-time non-exempt position

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