We believe that working at Goodwill is more than collecting a paycheck. We are a mission driven and diverse nonprofit organization that values safety, belonging and learning in the workplace. We invest in our employees through training and creating opportunities for advancement. Through a combination of on-the-job and skill-based training, you will have an opportunity to develop marketable skills that will serve you at Goodwill and beyond. Most importantly, we are in the business of people and believe people deserve second chances. Invest in yourself and a new, rewarding future. Apply for a position to join the Goodwill team today.

The Dock worker unloads trucks and trailers to support production and revenue goals by following proper handling, loading and unloading procedures. This includes loading store shipments according to bill of lading and delivering goods and equipment to locations and workstation in a safe, timely and efficient manner using proper equipment as needed. The Dock worker reports to the Fleet/Yard Supervisor.

  • Participate in all training activities to acquire skills on the job
  • Learn and apply company policies, procedures and guidelines to complete assigned duties
  • Deliver goods to work station using proper equipment
  • Sort and label goods by category and place in proper containers or equipment
  • Stack donated goods neatly and safely
  • Handle goods and equipment properly to avoid damage or breakage
  • Load and secure shipments according to proper procedure
  • Place recyclable materials in proper containers
  • Perform inventory count based on invoices, bills of lading, trailer manifest or packing slip when loading and unloading goods and when loading and unloading shipments and store returns
  • Assist drivers in loading / unloading of goods or equipment
  • Maintain good housekeeping around dock area
  • Complete production and inventory reports; submit needed reports and information in a timely manner
  • Perform “Processor” responsibilities as needed
  • Perform other related duties as assigned

  • Less than 1 year of related experience
  • Read and write English proficiently
  • Basic mathematical skills
  • Ability to work respectfully and cooperatively with diverse group of individuals from a variety of educational, social and economic backgrounds
  • Respects and has knowledge of cultures, ethnicity, gender, sexual orientations and age groups other than one’s own, able to work effectively with all
  • Follow workplace quality and safety standards and contribute to a culture of safety
  • Receptive to feedback, willing to learn and embrace continuous improvement
  • Strive for high customer satisfaction, going out of the way to be helpful and pleasant
  • Ability to identify different categories of donated goods such as clothing, housewares, shoes, purses, etc.
  • Ability to work evening and weekend shifts
  • Able to lift up to 50 lbs.
  • Able to stand on hard surfaces for an extended period of time

Today, Goodwill San Francisco, San Mateo and Marin stands as the original social enterprise model with 20 popular retail locations, 26 donation sites and a thriving eCommerce shopping platform. A beloved and trusted community resource, Goodwill serves the region’s neediest neighborhoods by providing critical job training and support services that transform the lives of thousands of individuals and families through the power of work.


Department: Operations
This is a full time position
Pay Rate:

Visit Careers at SF Goodwill (San Francisco, San Mateo, Marin Counties)

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