• Respond and attend to guest repair requests.

  • Welcome and acknowledge all guests according to company standards, anticipate and address guest needs.

  • Check for new maintenance requests from the Property Maintenance Management System and update remarks once the task is completed.

  • Ability to interpret readings from meters & gauges and other measuring units. 

  • Ability to prioritize and organize work assignments.

  • Ability to work under pressure situations and exercise good judgements.

  • Ability to focus attention on details, speed, and accuracy.

  • Ability to maintain confidentiality of hotel guests and pertinent hotel information.

  • Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.

  • Ability to paint well.

  • Ability to perform mid-level carpentry repairs.

  • Test, troubleshoot and perform basic repair on all types of equipment.


  • To be able to work in a neat and efficient manner, keeping work areas clean and well organized. Ability to multi-task in busy environment and adheres to hotel the Standard Operating Procedures. 


  • Minimum 1 to 2 years’ experience in a similar role with a good understanding of English, both written and oral.


At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Goldener Hirsch is an Equal Opportunity Employer, M/F/D/V. Goldener Hirsch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Goldener Hirsch complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Engineering
This is a non-management position
This is a full time position

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