HCI Group, Inc. owns subsidiaries engaged in diverse, yet complementary business activities, including homeowners insurance, flood insurance, real estate and information technology services. Our affiliated companies consist of TypTap Insurance, Omega Insurance Agency, Exzeo, Greenleaf Capital, and Homeowners Choice Property & Casualty Insurance Company, Inc. which is a leading provider of property and casualty insurance in the state of Florida.
 


 JOB SUMMARY
Provides exceptional service to clients and agents, generally via telephone, email, and fax communications. Processes transactions relative to requests by agents, accounting, potential clients, and other internal staff.  Courteously and effectively answer up to 80 calls per day.
 
ESSENTIAL FUNCTIONS
  • Builds and maintains business relationships by providing prompt and accurate service to promote customer satisfaction
  • Provides training and assistance to team members when requested by supervisor
  • Processes transactions relative to client files and agency licensing
  • Utilizes software to track, gather information, and answer inquiries
 
REQUIRED SKILLS & EXPERIENCE
  • Strong phone etiquette
  • Excellent attention to detail
  • Proficient in Microsoft Office and internet
  • Works well in a team environment
  • Constant sitting, computer and telephone usage
 
EDUCATION & TRAINING
  • High school diploma required; Associates’ Degree preferred
 
EXPERIENCE
  • One year or more related experience and/or training; or equivalent combination and experience
 
LICENSES OR CERTIFICATIONS
  • Insurance 4-40 License (certified or acquired within 60 days of employment)
 

HCI Group and its subsidiaries are pleased to offer competitive pay, generous benefits, and an exceptional working environment.  Our beautiful corporate office is conveniently located in the Westshore District, and we offer free, covered parking.  HCI Group is also committed to the physical and financial well-being of our employees.  We offer 100% employer-paid health, dental, vision, life, and disability insurance for employees, a flexible paid-time off plan, and a generous 401(k) match.

We are seeking highly-motivated, intelligent, energetic individuals who will take advantage of all the opportunities in our growing company.  HCI Group is an Equal Opportunity Employer, a Tobacco-Free Workplace, and an E-Verify Participant.  We strive to maintain an open, collaborative culture where teamwork is paramount and support the efforts of our employees and the greater community by hosting many charitable and social events throughout the year.
 

This is a non-management position
This is a full time position

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