HCI Group, Inc. owns subsidiaries engaged in diverse, yet complementary business activities, including homeowners insurance, flood insurance, real estate and information technology services. Our affiliated companies consist of TypTap Insurance, Omega Insurance Agency, Exzeo, Greenleaf Capital, and Homeowners Choice Property & Casualty Insurance Company, Inc. which is a leading provider of property and casualty insurance in the state of Florida.
 


 
JOB SUMMARY
The Claims Examiner has direct responsibility for homeowners' property and casualty claims, starting with contacting the insured upon the loss through claims resolution.  The Claims Examiner provides world class customer service to our policyholders by empathetically handling each claim, and working as efficiently as possible to handle every claim fairly.

ESSENTIAL FUNCTIONS
  • Conduct proper investigations, set adequate reserves, and perform expeditious adjustments of claims
  • Recommend claim payments to policyholders and claimants
  • Handle a pending caseload of approximately 80 claims within policy and corporate guidelines for claims handling
  • Engage and monitor the work of outside vendors contributing to the claims adjustment process
  • Be adept in and use property and casualty expertise and industry knowledge to recommend and implement change when needed
  • Develop and employ creative resolution strategies
  • Capable of negotiating disposition of claims with insureds and claimants or their legal representatives while recognizing and implementing alternative means of resolution
  • Actively provide mentoring and coaching to less experienced claims professionals to increase the technical expertise and improve team strength
  • Ensure compliance of all statutory regulations and Unfair Claim Practice Acts

REQUIRED SKILLS & EXPERIENCE
  • Xactimate experience highly preferred
  • Must be an out-of-the-box thinker who is not afraid of recommending and implementing sound, yet creative, claim-related business practices
  • Possess proven negotiation skills for use with insureds and their representatives
  • Have a positive attitude and the ability to embrace change
  • Ability to work well in an open-concept,  team-oriented environment
  • Effectively communicate through oral and written communications with all internal and external customers of the claims department
  • Diligent use and reliance upon a diary system for systematic tracking and processing of claims
  • Proficiency with Microsoft Office products required (specifically Word, Excel, and Outlook)
  • Able and willing to work extended hours due to weather-related events
EDUCATION & TRAINING
  • Bachelor’s degree preferred, or a combination of equivalent experience and education

EXPERIENCE
  • 3 – 5  years of Florida homeowners' property and casualty claims processing experience

LICENSES OR CERTIFICATIONS
  • 5-20 or 6-20 Florida Adjuster’s license in good standing
 

HCI Group and its subsidiaries are pleased to offer competitive pay, generous benefits, and an exceptional working environment.  Our beautiful corporate office is conveniently located in the Westshore District, and we offer free, covered parking.  HCI Group is also committed to the physical and financial well-being of our employees.  We offer 100% employer-paid health, dental, vision, life, and disability insurance for employees, a flexible paid-time off plan, and a generous 401(k) match.

We are seeking highly-motivated, intelligent, energetic individuals who will take advantage of all the opportunities in our growing company.  HCI Group is an Equal Opportunity Employer, a Tobacco-Free Workplace, and an E-Verify Participant.  We strive to maintain an open, collaborative culture where teamwork is paramount and support the efforts of our employees and the greater community by hosting many charitable and social events throughout the year.
 

This is a non-management position
This is a full time position

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