Heart of Texas Behavioral Heath Network (Previously known as Heart if Texas MHMR)- Consumer Eligibility Specialist (Waco, TX)

Eligibility Specialist performs all duties associated with consumers who are requesting assistance in applying for Social Security Administration (SSA) benefits. Work involves face to face and phone interviews, processing online applications and ability to adhere to SSA policies and procedures. Person hired will work under general supervision but will work independently, take initiative and use independent judgement. Duties include use of office equipment, knowledge of Office Word, and Excel, and ability to work through several deadlines.

Examples of work performed

Working Social Security Application process (from initial to court appeal)
Transporting clients to Social Security appointments
Processing records requests for Social Security applicants
Assisting with Medicare D, Extra Help, and the Medicare Savings Program applications

Knowledge Skills and Essential Functions

Must be able to fax, scan, and have the ability to use computer proficiently
Transportation of client to the SSA office or to Consultative Exam may be required
Excellent written, verbal and phone skills with consumers, staff, and community providers is a must
Time management will be needed to meet supervisor and program guidelines
Must be task oriented and well organized
Travel required in and out of region (30-35% of time)
Ability to be PMAB and CPR certified
Valid Texas Driver’s License, liability insurance, and reliable transportation required
Must be able to speak on consumer’s behalf in the appeal process.
Above all you must be a team player
Other duties as assigned

Education and Experience

2 years of college experience preferred (But may substitute years’ experience for each year of college) Preferred
High school diploma or GED Required
1 year of administrative and clerical experience is Required
2 years of knowledge and working with Medicaid and Medicare programs Preferred

Hours: Monday thru Friday 8 am-5 pm

Salary: $26,000/year ($12.50 per hour)

Benefits:

Heart of Texas Behavioral Health Network strives to offer competitive compensation and a comprehensive benefits package that includes:

Employer paid Health Insurance
Employer paid Dental Insurance
Employer paid Life Insurance
Payroll Direct Deposit
12 paid Holidays per year
Generous Paid Time Off (PTO)

Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings) **Certain Requirement Needed**

WA/660

Department: Main Center
This is a full time position

Visit Careers at Heart of Texas Region MHMR Center

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Other Information

* Can you show proof of your legal right to work in the United States? Yes No

* Are you at least 18 years of age? Yes No

* Do you have a valid driver's license AND current auto liability insurance? Yes No

* Do you have a high school diploma/GED? Yes No

* * If yes, please state where, what position, and supervisor's name. * Have you lived outside of Texas in the last 2 years? * How many years of related work experience do you have? * If hired will you be able to supply a copy of your high school/GED transcripts or diploma? * Are you a military veteran or active in military service?