Are you a beach enthusiast looking for your next adventure? Kitty Hawk Kites has been teaching the world to fly since 1974. We sell clothing, kites, watersports equipment, toys - anything you need for your next adventure! KHK operates in 7 states, with over 25 locations along the east coast! We strive to be the leading company in adventure recreation and retailing, by building a reputation for fun, and excellence through dedication to customer service, quality, safety, and value.

As a leading employer on the Outer Banks for over 40 years, Kitty Hawk Kites is hiring a Hospitality Management Intern 2023! Internships last a minimum of 12 weeks. 

Job Duties

  • Provide excellent customer service in person as well as through email, phone calls, text messages, and online chats
  • Know and understand the recreational offerings that KHK offers
  • Assist in tasks associated with recreational offerings that KHK offers (included but not limited to the following):
    • Monitoring the Reservations multi-line telephone and voicemail systems
    • Ensuring the Reservations systems are functioning and interfacing properly
    • Diffusing any customer relations issues that arise related to Reservations
    • Provide excellent customer service in person as well as through email, phone calls, text messages, and online chats
    • Know and understand the recreational offerings that KHK offers
    • Utilize excellent telephone etiquette and customer service skills to promote, inform, and make sales of adventure programs
    • Maintaining reservations system with accurate schedule and offerings
    • Assist in scheduling and coaching of all Reservations staff
    • Other projects as assigned

Benefits
  • Competitive wages
  • Paid training
  • Free recreation (this includes hang gliding, kiteboarding, and kayaking)
  • Up to 40% discounts on retail merchandise
  • Company sponsored cookouts and events
  • Fun work environment at the beach
  • Housing is available!
 
Kitty Hawk Kites, Inc is an Equal Opportunity Employer. 

Department: Kitty Hawk Kites

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