Associate Director, Evaluation (Toronto, Ontario)

Associate Director, Evaluation
Full-time, Permanent
Hybrid, Based out of Toronto

The Responsible Gambling Council is an independent, non-profit organization dedicated to problem gambling prevention. For over 40 years, we have worked to reduce gambling risk by creating and delivering innovative awareness and information programs in Ontario and around the world. We work with priority populations, including youth, young adults, ethnocultural populations, and the general public, to educate people on the risks of gambling, mitigating those risks and how to access support. We work with the industry and regulators to promote the adoption of improved play safeguards through best practices research, standards development and the RG Check accreditation program. 

The Associate Director, Evaluation, is responsible for developing and overseeing the implementation of an organization evaluation framework, including the knowledge and metrics necessary to inform strategic programming growth and innovation. The role will lead the evaluation process in carrying out a commitment to accountability and organizational excellence.

• Initiate and lead monitoring and evaluation framework to inform short and long-term strategy, including collection tools to assess program effectiveness.
• Implement a multi-year evaluation plan for this new function within the organization (including theory of change and logic model approaches).
• Ensure programs have identifiable, measurable outcomes and associated qualitative and quantitative measures for evaluation.
• Generate and strengthen effective systems and processes that enable success of the measurement strategy – and support change management as required.
• Provide support and technical oversight to relevant staff to ensure effective implementation of internal monitoring and evaluation practices.
• Develops and supports external evaluations and case studies.
• Ensures evaluation efforts are given priority and align with organizational goals and stakeholder needs, while conducting the business of the organization.
• Work effectively with internal and external stakeholders from a variety of backgrounds.

• Work with programs to support impact, design, innovation and quality.
• Supports community programs through needs assessment, theory of change, program development, evaluation, and sharing metrics.
• Analyze data to inform short and long-term program strategies and improvements, and new program initiatives.
• Make recommendations regarding program innovation and support the development of pilot initiatives to explore new programmatic areas.
• Champion a culture of continuous improvement that institutionalizes learning, innovation and achievement.
• Provide continuous mentorship, coaching, guidance and support to staff to undertake a high level of rigor in data collection – and manages internal data communication to integrate findings from outcome assessments, evaluations, and research studies.
• Partner with program staff to integrate evaluation findings into program development and strategic planning, aligned with business goals.
• Supports grant writing and impact reporting – and ensures research & evaluation findings are continually communicated in a timely and relevant way, influencing key programmatic, strategic, and communication initiatives.
• Ensure data integrity, ethical standards and compliance with privacy legislation.

• Master’s degree in Evaluation or related field.
• Minimum of 5 year’s experience in program evaluation or related field.
• Knowledge and experience with theory of change and logic model approaches.
• Strong expertise in qualitative and quantitative research methods.
• Experience supporting change management.
• Ability to successfully manage multiple projects and competing demands in a fast-paced environment.
• Experience managing multiple project budgets.
• Strong organizational skills and attention to detail.
• Exceptional written and verbal communication skills, with the ability to convey information to a wide variety of audiences.
• Enthusiastic, dedicated team member with demonstrated ability to show initiative and work collaboratively with others.
• Ability to build and foster positive relationships with internal staff teams and external stakeholders.
• Strong computer skills, including a working knowledge of SPSS

Department: Finance and Admin
This is a full time position