Location: Manchester, NH                                                         Type: Full-Time, Exempt                                                                         Experience: Mid-level (5+ years) 

About SilverTech, Inc. 
Do you consider yourself a game-changer? We pride ourselves on helping our clients realize their full potential on the web. But it’s our culture that really sets us apart. Not only are we driven to innovate, but also to collaborate, ideate, and of course, celebrate. We also provide a competitive benefits package and other awesome perks.
About the role:
The Digital Traffic Manager helps teams resource internally, while planning and executing projects to achieve client and organizational objectives in some of the latest digital tools available. The Digital Traffic Manager focuses on scheduling resources and identifying potential holes, gaps or spikes in projects while ensuring our teams delivery of the best customer experience. You will coordinate new and existing projects, ensuring that the process runs smoothly despite changes in client demands. Excellent attention to detail, organization and communication skills are critical in this role.
  • Work with Project Managers to create a schedule for new jobs, and assign those tasks using SilverTech’s Project Management System (Workamajig).
  • Review current and future timelines and job statuses across internal departments, including Senior Management, Delivery.
  • Proactively track task progress and completion.
  • Report current workflow to Senior Management, Delivery, while proactively communicating any potential issues with work coming into the agency.
  • Allocate resources as necessary to maintain the project flow and ensure the project is completed on time and on budget.
  • Manage and effectively communicate task changes and due dates.
  • Identify short-term resources and associated costs to cover surges in the schedule.
  • Work with Senior Management, Delivery to help identify resources by skills based on project needs.
  • Proactively present resourcing solutions to help improve resourcing processes.
  • Conducts Traffic Management meetings (scheduled and ad-hoc) with Project Managers, Directors and Delivery Teams to facilitate cross-functional information flow.
  • Develops, enforces, and improves delivery processes.
  • BS/BA in Business, Management, Marketing or similar and/or equivalent experience.
  • 5+ years of experience in Project Management, Resource Management and/or Digital Traffic Management role in Web Services, or Digital Marketing, preferably within an agency setting.
  • Experience with a Project Management System and sourcing (Workamajig is a plus).
  • Strong understanding of the digital project lifecycle, scheduling and resourcing, and he roles of the various team members.
  • Understanding and ability to balance internal business needs with clients’ business needs.
  • Excellent problem-solving skills is a must.
  • Experience working across departments on multiple projects.
  • Strong relationship management, communication and presentation skills.
  • Ability to learn quickly and adapt to varying project budgets, timelines, and limitations.
 Changing the game:
  • Competitive health packages, 401k + 4% match, flexible schedules, paid time off for rest and relaxation, casual dress code and more.
  • Work in a fun, collaborative, and innovative environment.
  • Work with cutting-edge technology.
  • Regular crew events, outings, and more.
  • We believe in career growth! We will help you achieve your goals through continuous professional development and regular career progressions.
SilverTech, Inc. is an equal opportunity employer. 

We participate in E-Verify for all employees - This Employer will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.  Employers may not use e-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9.  

This is a full time position

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