Location: Manchester, NH                      Type: Full-time, Exempt                          Experience: Junior-level (1-2 years)


About SilverTech, Inc. 

SilverTech is a growing digital agency with offices located in Manchester, NH and Indianapolis, IN. Originally founded in 1996, our team has grown to over seventy crew members made up of web and digital experts! We pride ourselves on helping our clients realize their full potential on the web, but it’s our culture that really sets us apart. Not only are we driven to innovate, but also to collaborate, ideate, and of course, celebrate. We believe in Real Tech and Real People to drive Real Results for our clients. We also provide a competitive benefits package and other awesome perks. Ready to change the game with us?


About the role:

The Systems Administrator I will be responsible for assisting in the maintenance and administration of SilverTech’s internal infrastructure, including desktop, server, phone, and network support. The candidate will be comfortable working alone or with senior IT staff members in resolving IT related issues and completing projects.  The necessary internal training will be provided to become proficient in assisting in managing SilverTech’s specific IT infrastructure.  

 Responsibilities:

 
  • Respond to internal end user requests in a timely and friendly manner 
  • Provide Microsoft Office 365 support and its associated applications
  • Setup and configure new workstations for new hires 
  • Troubleshoot hardware and software issues 
  • Keep IT storage and network wiring clean and organized
  • Ensure IT documentation is accurate and keep up to date 
  • Offer feedback into improvements to current processes and systems that could increase efficiency 
  • Assist in performing Windows / Linux server software and hardware maintenance 
 
Qualifications:

 
  • Bachelor’s Degree in Information Technology, or similar
  • Experience with Microsoft Windows and Apple Mac OS operating systems 
  • Basic experience automating tasks using a scripting language such as Powershell
  • Basic experience in Active Directory, WSUS, VoIP systems  
  • Experience with Microsoft Exchange administration, preferably Office 365
  • Experience troubleshooting network issues both physical and wireless 
  • Strong independent interest to learn new systems and further your overall IT knowledge
  • Basic computer networking concepts (IP addressing, subnet masking, DHCP, DNS, etc.)
  • Ability to maintain and add-on to physical networks (Cable termination, routing, equipment installation)  a plus
  • Strong written and verbal communication skills, problem solving skills, and ability to work alone or in a team environment 

Why work with us:  
 
  • Competitive health packages, 401k + 4% match, flexible schedules, paid time off for rest and relaxation, casual dress code and more. 
  • Work in a fun, collaborative, and innovative environment.  
  • Work with cutting-edge technology.  
  • Regular crew events, outings, and more.  
  • We believe in career growth! We will help you achieve your goals through continuous professional development and regular career progressions. 

SilverTech Standards:
 
  • Scrappy: Our clients experience unexpectedly fun, yet innovative problem solving.
  • Show Up: We are intentionally there for each other, the agency and our clients. Our clients experience commitment, caring and confidence.
  • Straight Talk: We communicate with clarity and we follow through on our promise.
  • Sweat the Small Stuff: We give special attention to every detail from our code to our conference rooms. Clients experience quality reflected at every touch point and every interaction.

SilverTech, Inc. is an equal opportunity employer. 

We participate in E-Verify for all employees - This Employer will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.  Employers may not use e-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9.  

  

This is a full time position

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