Location: Manchester, NH        Type: Full-Time, Exempt     Experience: Mid to Senior Level (3-4 years) 

 

About SilverTech, Inc.

SilverTech is a growing digital agency with offices located in Manchester, NH and Indianapolis, IN. Originally founded in 1996, our team has grown to over seventy crew members made up of web and digital experts! We pride ourselves on helping our clients realize their full potential on the web, but it’s our culture that really sets us apart. Not only are we driven to innovate, but also to collaborate, ideate, and of course, celebrate. We believe in Real Tech and Real People to drive Real Results for our clients. We also provide a competitive benefits package and other awesome perks. Ready to change the game with us?  

 

About the role: 

The Network and Cloud Systems Engineer will be responsible for the technical design, planning, implementation, performance, security and disaster recovery procedures of the agency’s production servers and supporting infrastructure. The candidate selected for this role will serve as a technical expert within the Amazon Web Services and Microsoft Azure ecosystems. The Network Systems Engineer will provide a high level of customer service to both internal team members as well as external customers of the agency.  

 

Summary of Responsibilities: 

  • Manage the day to day operations of our production environments in Amazon Web Services (AWS) and Microsoft Azure by monitoring system / network performance, configuration, maintenance and repair. 

  • Ensure high availability and acceptable levels of performance / security of mission critical infrastructure resources. 

  • Establish guidelines for the management of operating systems, storage, firewalls, switches, load balancers and other components. 

  • Perform operating system updates and patches as required to keep the infrastructure secure.  

  • Develop procedures to maintain security and protect systems from unauthorized access. 

  • Develop procedures and documentation for the backup and restoration of the production servers. 

  • Add, maintain and manage customer websites in Microsoft IIS and Microsoft SQL Server as requested. 

  • Add, maintain and manage DNS records as requested. 

  • Add, maintain and manage Active Directory accounts as requested. 

  • Provide server level support related to content management software such as Sitecore, Sitefinity, and Kentico. 

  • Stays current with the advances in systems administration technology and recommends ways for the agency to take advantage of new technology. 

  • This role may also perform other related duties as assigned. 

 

Qualifications: 

  • Bachelor's degree or equivalent 

  • 3-4 years of experience in the Information Technology field 

  • Proficiency with Microsoft Windows Server and Microsoft SQL Server 

  • Experience with cloud platforms such as Amazon Web Services and Microsoft Azure 

  • Experience with production level firewalls and network security 

  • Ability to learn new concepts in information technology system administration 

  • Proven success in driving for results in a fast paced, ever changing environment  

  • Ability to analyze and solve complex problems through a thoughtful, detail-oriented approach 

  • Must be a team player and possess strong communication skills  

  • Familiarity with platforms such as Sitecore, Kentico and Wordpress is a plus, but not required

 

Changing the game:  

  • Competitive health packages, 401k + 4% match, flexible schedules, paid time off for rest and relaxation, casual dress code and more. 

  • Work in a fun, collaborative, and innovative environment.  

  • Work with cutting-edge technology.  

  • Regular crew events, outings, and more.  

  • We believe in career growth! We will help you achieve your goals through continuous professional development and regular career progressions. 

 

SilverTech Standards: 
 

  • ​​​Scrappy: Our clients experience unexpectedly fun, yet innovative problem solving.  
  • Show Up: We are intentionally there for each other, the agency and our clients. Our clients experience commitment, caring and confidence.  

  • Straight Talk: We communicate with clarity and we follow through on our promise.  

  • Sweat the Small Stuff: We give special attention to every detail from our code to our conference rooms. Clients experience quality reflected at every touch point and every interaction.  


SilverTech, Inc. is an equal opportunity employer.       

  
We participate in E-Verify for all employees - This Employer will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.  Employers may not use e-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9.   

This is a full time position

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