The Account Coordinator is responsible for maintaining and supporting an efficient working environment for the account team. The Account Coordinator works under the direction of account team to learn account management skills.

These are general duties and responsibilities that will apply no matter what clients you work on. Your specific roles and responsibilities will vary based on the client and will be outlined by the team on that account.

Account Coordination
  • Day-to-day project coordination with assigned clients.
  • Develop a base-level understanding of assigned client’s business.
  • Learn and begin to develop standard production schedules and complete timelines for projects.
  • Update status reports and produce hot sheets (when appropriate) on assigned accounts.
  • Develop conference reports and meeting notes; disperse to agency and client partners.
  • Take ownership of team communication; keep entire team informed of project status and/or changes via conversations.
  • Support in scheduling and internal routing of all client work to ensure flawless execution.
  • Show attention to detail in project management; ensure team’s action items are completed.
  • Respond quickly and effectively to account team and client questions, requests and needs.
  • Begin to build strong, flexible relationships with clients; establish credibility and win confidence of clients, when appropriate.
  • Maintain a high level of organization to all projects on the assigned account.
  • Support the account team: Maintain communication up, down and sideways to help deliver impeccably to clients.
  • Support account team as needed to build rapport and credibility with client based upon trust and expert counsel.
  • Look for ways to contribute and add value to the assigned accounts and account team.

Agency Operations
  • Understand and follow agency processes (billing, production/project management, etc).
  • Ensure that accurate time sheets are kept and submitted in a timely basis.
  • Become an active participant in a collaborative environment.

Increased responsibilities as the Agency grows and meets its business goals. Generally speaking, account coordinators advance to assistant account executives.

  • Bachelor's Degree preferred
  • 1-2 years agency experience preferred
  • High proficiency with Microsoft Excel, PowerPoint, Google Sheets, Google Slides
  • Strong organizational skills and the ability to manage multiple assignments simultaneously
  • Interpersonal Communication (written and verbal)
  • Self-starting, positive work ethic, to consistently meet and exceed objectives and take on more responsibility
This is a full-time position in our Boulder, CO office. Our office is currently operating remotely until further notice with the option of working from the office under our COVID protocol.


This is a non-management position
This is a full time position

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