Willbanks- Operations Manager (San Antonio, TX)

The Operations Manager is responsible for planning, coordinating, and supervising various operational activities within the organization to ensure efficient processes, high-quality products/services, and achievement of organizational goals. This role requires strong leadership, organizational, and problem-solving skills to manage teams and resources effectively.

Manager Duties

Develop and implement strategies to enhance customer service and warehouse operational efficiency, streamline processes, and improve overall performance.
Responsible for timely completion of assigned projects, and the highest level of customer satisfaction.
Plan and analyze assigned projects, establish schedules, operational parameters, and set procedures to accomplish system objectives.
Identify opportunities for process improvements and drive initiatives to increase productivity, reduce waste, and enhance quality.
Allocate resources, including personnel, equipment, and materials, to ensure optimal utilization and cost-effectiveness.
Oversee inventory management, procurement, and distribution processes to maintain adequate stock levels and minimize delays.
Ensure compliance with relevant regulations, industry standards, and internal policies throughout all operational processes.

Safety

Assists with, or prepares and updates, organizations operations manual and policies.
Oversee project safety and quality control on all projects.
Ensures quality compliance through use of specifications and setting quality standards.
Perform all other duties as assigned.
Manages the selection, training, development, appraisal and work assignments of all customer service personnel, and procurement specialist. Has direct involvement with hiring, firing, promotions, and assignments.

EDUCATION

Associates degree in related field required.
Bachelor’s degree from an accredited university preferred.

CERTIFICATIONS AND LICENSES

OSHA 10 Safety Training preferred.
Project Management Professional a plus.
Lean Management Certified a plus

EXPERIENCE

Two (2) years of experience in project management or related preferred.
Five (5) to ten (10) years of industry related experience.

This is a full time position

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