Director of Evaluation & Learning
Trident United Way's
Mission states that we are a Catalyst for Measurable Community Transformation in Education, Financial Stability and Health.
Our vision is simple, we are The Leader in Uniting Our Community to Improve Lives.
Trident United Way's
Staff and volunteers are devoted to developing the financial and human resources necessary to do this transformational work. We know the importance and value of our Human Capital and are deeply committed to enhancing our corporate culture, while serving our community, with every new hire. We hope that you want to join our progressive and committed organization, so please, do not hesitate and apply today.
Trident United Way and its employees seek a diverse, inclusive, and equitable workplace. Trident United Way defines a diverse, inclusive, and equitable workplace as one where all employees and volunteers, regardless of race, gender, sexual orientation or identity, age, education, disability or veteran status feels valued and respected. Trident United Way is committed to a nondiscriminatory approach toward employment and investment. Trident United Way will provide equal opportunity for employment and advancement in all departments. It will seek community feedback to ensure community investments are pursued through a lens of equity. Trident United Way respects and values diverse life experiences and ensures that all voices are heard to inform our work.
Trident United Way is committed to modeling diversity and inclusion in the nonprofit sector and to maintaining an environment of inclusiveness and equitable treatment for all.
Trident United Way
In 2021 we have won the Silver Award in the Charleston Healthy Business Challenge. In March 2020 we have been recognized by Working Well, an affiliation of the SC Hospital Association, for our benefits supporting the Financial and Emotional & Mental Wellbeing of our employees and have been awarded the Platinum Award in both categories.
Trident United Way
Participates in the Employers of National Service Network, alumni of AmeriCorps, SeniorCorps and PeaceCorps programs are encouraged to apply!
Trident United Way is an Equal Opportunity Employer with an employee base of 36-40 FTE's. We offer a full range of benefits to Full Time (FT) employees: 401(k), Health (HDHP or PPO option), HSA, Dental, Vision, Life, Disability (STD & LTD), Sick/Personal/Vacation days along with nine (9) paid holidays.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at TUW will be based on merit, qualifications, and abilities. TUW does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or genetics.
Youtube video: What is United Way?
United Way was once again ranked America's #1 Charity by the Chronicle of Philanthropy in 2019
Would like to see more about Trident United Way?
Check out our website here and don't forget to subscribe to our social media channels.
Review our Community Investments via our tableau dashboard, here.
View our impact report here.
We are looking forward to your application!
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THE OPPORTUNITY
The Director of Evaluation and Learning leads the organization in monitoring, evaluation, accountability, and learning (MEAL) efforts for TUW community networks, partnerships, initiatives, and funding as a strategic thought leader. They also assist in managing community investment grants and informing and supporting the entire investment process through ongoing quality improvement and learning.
Under the general direction of the vice president of community impact, and in coordination with the impact area managers, the Director of Evaluation and Learning is responsible for the design of MEAL strategy and methods, management of implementation, and dissemination and use of trends and lessons learned to guide organizational and program improvements. A key function is to engage staff, network partners and grantees in continuous quality improvement such that findings from MEAL activities are incorporated in ongoing program implementation, inform future strategic direction, and enhance TUW’s role as a catalyst and advocate for Tri-County residents.
Leading Internal and External Evaluation and Learning
- Assess needs and develop multi-pronged strategies that support learning and evaluation needs internally and externally.
- Provide consultative feedback and develop evaluation and training plans for new and existing projects, managing implementation from start to finish, including post reporting feedback and quality improvements.
- Develops a topical evaluation and learning calendar, supported by monthly learning activities for various based on Impact Area foci and evaluation areas of interests.
- Synthesize data and knowledge from multiple sources, including 211, coherently to inform Impact Area work efforts, stakeholders, and initiatives.
- Conduct research and organize information and select, conduct, and interpret the results of statistical analyses for reporting, publications and use internally and externally.
- Uses Tableau or other tools/platforms to create and maintain dashboards with visually compelling infographics.
- Develop and manage contracts, informed consent, data sharing agreements, and data management systems.
Impact Area Support
- Work directly with Public Policy and Impact Area Advocacy Support Manager on research initiatives and help to communicate evaluation, learning and data trends internally and externally.
- Execute and provide technical, training, and consultative support to Impact Area Leads on assessment and evaluation on projects.
- Attend all impact area core/guiding team meetings and workgroup meetings to actively track and ‘mine’ quantitative and qualitative data that can be used for advancement, marketing, and dashboard creation/population on various platforms.
ADDITIONAL RESPONSIBILITIES
- Design and conduct quantitative, qualitative, and mixed-methods data collection and analysis.
- Proficiently uses, develops, modifies, and improves upon methodologies and tools, including those tools offered by Social Solutions as well as other available tools, in the context of TUW partner reporting, monitoring and evaluation.
- Provides training and technical support to staff and partners on system use, report generation and all other functions.
- Maintains data fidelity through single-point data entry and quality checks.
- Convenes, leads, and participates in focus or similar groups and conducts post evaluative efforts.
QUALIFICATIONS
Education
- Master’s preferred with 5 years’ experience
- PhD preferred
- A minimum of five years’ experience in evaluating social science programs in a public or private agency (experience monitoring and evaluating Education, Financial Stability and/or Health programs is preferred)
- A minimum of three years’ experience managing staff team relationships and/or consultants.
Experience
- Results-based accountability and other evidence-based methods of methods for learning, planning, and applying to actionable efforts.
- Community-based program development including collective impact.
Participatory, Collaborative, Empowerment, and/or Developmental approaches to research, program monitoring, and evaluation. - Techniques of negotiating, contracting, administration, monitoring, evaluation, budgetary analysis, and resource allocation.
- Degree in one or more relevant fields, such as Public Policy, Health, Education, Economics, Social/Human Services.
- Experience with human services/social services programs or organizations.
- Non-Profit experience preferred.
Skills
- Experience using relevant software packages (SPSS, Stata, R, nVivo, Tableau) with a proven aptitude for analysis of data and creation of queries for analysis purposes.
- Ability to evaluate programs and systems that involve multiple stakeholders, with a particular emphasis on equity, inclusion, and underserved populations.
- Effectively manage relationships and priorities of a team of Community Impact-area staff and external consultants on multiple, simultaneous projects to produce timely, high-quality reports, dashboards and data that can be used to inform Community-impact and donor-directed strategy, decision making, funding and/or pivots.
- Analyze complex social issues and develop actionable advocacy and strategic, community-level priorities.
- Work with diverse populations and professional levels from various ethnic/cultural groups and apply principals for advancing equitable data practices.
- Excellent communication, orally and in writing, to provide trainings and present reports and recommendations to staff, individuals.
- Demonstrated experience and drive to problem-solve and tackle new challenges daily.
- Highly analytical with extreme attention to detail.
- Solid troubleshooting skills and the ability to work independently.
- Demonstrated ability and desire to learn constantly, quickly, independently and share learning.
- Excellent verbal and written communication skills.
- Comfort and confidence with computer software/technology and ability to pass certifications.
- Highly proficient in PowerPoint, Microsoft Excel, and Access.
- Experience in Results Based Accountability processes and discipline.
- Working knowledge of SQL.
Please Note: Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essential functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Duties, responsibilities, and activities may change at any time with or without notice.
Division: Community Impact
This is a full time position