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Position Summary 

The Senior Systems Analyst will commit to deliver support to end users and maintain the integrity of the company’s software applications. They will respond to, lead and/or assist with the strategic and tactical implementation of policies, standards and guidelines identified within the scope of the department. They are also responsible for project initiatives, proposals, project implementation, education/training, process documentation, coordinating system wide upgrades and improvement of in-house software applications training programs and related courseware.


Duties & Responsibilities:
  • Deploy, maintain and troubleshoot core Backoffice applications, systems and processes.
  • Collaborate with peers to troubleshoot and resolve technical issues.
  • Liaise with stakeholders to establish scope, goals and requirements.
  • Contribute to the documentation of new and existing systems and processes including specifications, diagrams, data maps and flowcharts.
  • Participate in the design of new systems and frameworks.
  • Become an expert in our TMS System: TMW Truckmate including it’s DB2 schema.
  • Develop, review and optimize SQL queries.
  • Participate in the development and support of EDI processes.
  • Participate in the development, integration, maintenance and support of new systems.

Qualifications & Experience:
  • High school degree or equivalent; degree in computer science, information systems or related field or equivalent experience
  • 3+ years experience integrating, maintaining and supporting enterprise applications.
  • Ability to communicate effectively with all levels of internal and external contacts, customers and clients.
  • Critical thinking ability. Strong problem-solving capacity.
  • High level written and verbal communication skills.
  • Previous experience within enterprise technology.
  • Ability to troubleshoot and resolve multiple issues.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Goal-oriented, organized team player comfortable in a diverse and fast-paced environment

Company Profile:

We offer a competitive compensation package which includes group & health benefits after completion of a satisfactory probation period.

This is a full time position

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