Traffix- Collections Specialist (Milton, ON)

POSITION RESPONSIBILITES

•   Communicate with customers and account representatives via telephone and email in an assertive and tactful manner to address their overdue payments and determine the reason for the outstanding debt
•   B2B AR collections using various collections methods to secure payment of delinquent accounts
•   Encourage on-time payments and set up payment plans that can facilitate good credit
•   Manage a large portfolio of customers while improving DSO (Days Sales Outstanding) and reducing delinquencies.
•   Maintain clear and up to date collection notes
•   Reviewing records for accuracy and handling disputes to make sure that account information is entered and maintained appropriately
•   Any other duties or projects that may be assigned from time to time

POSITION REQUIREMENTS

•   University degree or College diploma preferably in accounting related field is required
•   Prior experience in a Collections role is preferred
•   Intermediate to Advanced excel skills
•   Exceptional negotiating, written and oral communication skills is required
•   Ability to work independently in a fast-paced environment
•   Experience in Transportation is an asset
•   Proven competence in investigating, addressing and resolving client issues in a timely manner

This is a non-management position
This is a full time position

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* Are you legally eligible to work in Canada? Yes No

* Do you have a reliable means of transportation to get to/from our Milton office? Yes No

* Are you at least 21 years of age? Yes No

* Can you pass a mandatory background check? Yes No

* How many years of experience do you have in Accounting * How many years of experience do you have in Collections * Do you have any experience in dealing with B2B AR Collections? * Excel knowledge is an important part of the role, what would you rate your skills?