We are looking for bilingual Carrier Excellence Representative who is driven, ambitious, goal-oriented, and  who want to work hard, make a difference and succeed. Does this sound like you? Make your next move.

Duties and responsibilities include:

  • Investigate, resolve and provide additional information in regards to payment processing
  • Develop constructive and cooperative working relationships with Carriers and Team Members
  • Answer incoming calls and Emails in a professional, accurate, timely and courteous manner
  • Ability to effective organize, prioritize, multitask and manage time
  • Reporting and other ad hoc duties
  • Various accounting functions as a back up to other team members

The ideal candidate for this position will possess:

  • 1+ years of accounting experience (preferably)
  • Exceptional data entry skills 
  • Actively looks for ways to help our vendors
  • Ability to vet a high volume of transactions with efficiency and accuracy
  • Outstanding communication skills, both written and verbal (English and Spanish)
  • Strong analytical and problem-solving skills
  • Technically savvy and ability to learn software quickly
  • Hardworking, dedicated, team player and a positive attitude

We offer a competitive compensation package which includes group & health benefits after completion of a satisfactory probation period. 

TRAFFIX has been named by the Chicago Tribune as one of 2021's Top Workplaces!

This is a full time position

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