Company & Property Description
Whether traveling on a ski trip to Aspen, or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.

Role Summary
The Executive Administrative Assistant is responsible for providing assistance to the Executive offices internally and externally, responding to internal requests and communication, guest feedback in surveys, managing the two calendars for the General Manager and Director of Operations. As well as using feedback to better ENRICH the guest experience resort wide.

Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

  • Maintain Google, Trip Advisor, Yelp, Opentable and Unifocus platforms.

  • Handle and execute VIP guest needs that are booked through the Executive offices.

  • Compiling information from surveys, social media, and Glitch reports to identify areas for service  opportunities.

  • Perform other duties as directed, developed or assigned. 

Required Qualifications
Currently we seek an Executive Administrative Assistant with exceptional follow through and attention to detail. Use of Opera, Unifocus, Google, Trip Advisor, Yelp and OpenTable preferred. Ability to take on new responsibilities and roles as the position demands, whether they are administrative or operationally based.  High School diploma or equivalent - required. College degree - desired.

What Else?
At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Auberge Resorts Collection is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Collection provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Administrative

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