Join Our Dynamic Reservations Team!
We seek RESORT RESERVATIONIST who understands how to maintain outstanding service in a busy environment. At Solage Calistoga our Professional Resort Staff make the difference between good visits and incredible experiences. We create memorable experiences worth repeating every time and we need your help to do it!
The position will work with guests over the phone to provide prompt, courteous and efficient handling of all guest room, spa, and Solbar reservations, changes, cancellations and information requests. Our ideal candidate will have excellent interpersonal and communication skills with the ability to work in a fast-paced, high volume environment. Must be able to work a flexible, evening and weekend schedule.
- Previous Luxury experience preferred.
- Ability to work in a fast-paced environment.
- Excellent communication style and out-going personality.
- Highly organized work style.
- Team orientated and self-motivated
- Solid computer skills REQUIRED; hotel systems
- Knowledge of the area, events and activities preferred.
We offer competitive wages, training and career development. Benefit packages include medical and dental coverage, vision, flexible spending account, 401k with company match, tuition reimbursement and a great working environment.
Framed by the soft ridges of the nearby mountains Solage accommodations are modern, thoughtfully-appointed and private – providing a resort experience that is unforgettable and unique to Napa. Whether you’re experiencing one of Spa Solage’s award-winning treatments, unwinding over Solbar’s Michelin-rated cuisine, or immersing yourself in the blue waters of a 130-foot landmark pool, every stay is destined to be a story.
About Auberge Resorts Collection:
Auberge Resorts is a collection of exceptional hotels, resorts, and private clubs, each with a unique personality that assures a memorable guest experience. Property accolades include Michelin Star, Forbes 5 Star and Relais & Chateaux. With ten distinctive properties in pristine locations including Napa Valley, Cabo San Lucas, Aspen, Fiji, and Costa Rica, Auberge Resorts offers handcrafted careers to exceptional professionals with a heart for hospitality and a passion for joy and happiness.
You Tube: https://www.youtube.com/aubergeresorts
Auberge Resorts Collection provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Solage is located 30 minutes from Santa Rosa and Napa. We provide a comprehensive benefits package and hotel & restaurant discounts for full-time associates.
Engage. Inspire. Indulge.
This is a full time position