At the foot of majestic Aspen Mountain and steps from the heart of town, the Hotel Jerome offers guests an incomparable setting for an ideal getaway whatever the season. A model example of thoughtful historic preservation, our hotel in Aspen elegantly blends the comfort, convenience and understated luxury of today’s finest Aspen boutique hotels with an authentic mountain aesthetic and spirit. World-class dining and spa offerings contribute to a truly elevated and unique experience.
Hotel Jerome is the iconic hotel of the American West and social hub of Aspen: warm, friendly and busting with life and laughter. Charming and full of personality, this is the place where great stories are born and told. Hotel Jerome is rich in history, yet relevant and current with its amenities and furnishings. Charismatic, with a bit of whimsy, friendly and genuine. Hotel Jerome is the sought-out atmosphere for “explorers” of body, mind and spirit.
Aspen’s crown jewel offers the perfect retreat from which to explore the region’s abundant outdoor attractions and world-class dining and shopping. This landmark hotel is renowned among luxury hotels in Aspen for its relaxed elegance, gracious service and authentic mountain spirit. Discover luxurious accommodations, a variety of dining options and the modern amenities of a world-class, luxury boutique hotel in Aspen.
About Hotel Jerome, Auberge Resorts Collection
Located in the heart of town, the 97-room Hotel Jerome, Auberge Resorts Collection, continues to retain its identity as one of the great hotels of the American West. This year, Aspen’s legendary crown jewel, unveiled new social spaces including a renovated Aspen Times newspaper building, residential-style suites facing Ajax Mountain and a sultry underground bar – Bad Harriet. The 130-year-old historic landmark boasts luxurious, contemporary accommodations and modern amenities that honor the property’s iconic mountain spirit. Considered as one of Aspen’s favorite places since it opened in 1889 at the height of Aspen’s boomtown silver-mining era, the hotel features Prospect, an American bistro; après-ski favorite – the Living Room bar and lounge; the award-winning Auberge Spa; and the legendary J-Bar, which is lauded as an Aspen institution. Hotel Jerome was added to the National Register of Historic Places in 1986.SUMMARY
As Director of Catering & Conference Services, you are responsible for directing and administering all Catering and Banquet events and must demonstrate a continuing effort to deliver outstanding guest service, unique events and financial profitability.
The primary objective of this position is to direct the Events department to include planning, budgeting, forecasting, soliciting new business, maintaining current clients and promoting banquet and catering business for the Jerome. Revenue maximization and the ability to control expenses through effective negotiation of services and accurate forecasting is required. The Director is ultimately responsible for achieving his/her budgeted sales plan.
The Director develops relationships with guests, individuals, and corporations who book events so as to maintain a catalog of repeat business as well as prospecting new business. This position works closely with the entire management team to communicate and prepare for upcoming events.
Essential Job Functions
Interview, select, train, schedule, coach, and support team members
Plan and conduct pre- and post-convention meetings with clients and respective departments.
Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
Conduct site inspections.
Monitor in-house group activity, providing assistance as needed.
Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs.
Assign event space set up based on clients needs.
Assist sales staff in promoting the property, develop leads, and securing re-bookings.
Coordinate activities with various departments to service accounts.
Track group and event activity.
Access and input data into the computer system.
Generate account history reports.
Analyze banquet event orders to ensure that all room set-ups, equipment, supplies, staffing and menus meet/exceed guest expectations.
Recommend, implement, monitor and control the events budget.
Maximize revenue and minimize expenses while maintaining the highest quality.
Develop and implement unique programming in conjunction with Sales and F&B.
Prepare pace reports, monthly forecast, and annual budget.
Monitor and control the maintenance of the meeting spaces and equipment to protect hotel assets and ensure a safe work environment.
Perform other duties as requested by management.
A minimum of 3-5 years previous conference services experience, proficient in events/hotel computer software. Strong supervisory experience, and ability to train. Monitor the process of event management, create forecasts, pace reports, and budgets. Excellent guest relations, communication and presentation. Organization skills of utmost importance.
Work Environment and Context
Work schedule varies and will include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
Pay Rate $90000 - $110000
At Auberge, we are passionate about our mission to be the best loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort and beauty. Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.
If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Hotel Jerome is an Equal Opportunity Employer, M/F/D/V. Hotel Jerome provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hotel Jerome complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About Auberge Resorts Collection:
Auberge Resorts is a collection of exceptional hotels, resorts, and private clubs, each with a unique personality that assures a memorable guest experience. Property accolades include Michelin Star, Forbes 5 Star and Relais & Chateaux. With 19 distinctive properties in pristine locations including Napa Valley, New England, Colorado, Fiji, Greece, Mexico, Anguilla, and Costa Rica, Auberge Resorts offers handcrafted careers to exceptional professionals with a heart for hospitality and a passion for joy and happiness.
Department: Sales & Marketing Positions
This is a management position
This is a management positions position
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