Senior Massage Therapist (Napa Valley, CA)

Our Company & Our Property
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas, and gracious yet unobtrusive service. With 21 one-of-a-kind hotels and resorts, with 7 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-a-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

Auberge du Soleil is the flagship location of the Auberge Resorts collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment.

Role Summary
Join our team as a Senior Massage Therapist who understands the value of maintaining exceptional guest service. It is our professional spa providers that make the difference between a good treatment and an incredible experience!

Pay Range
$17.50 - $18 / hour + 20% Commission

Key Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Provide all massages and spa treatments as outlined in the Auberge du Soleil protocol manual.
• Prepare treatment room to client specifications while also adhering to Forbes service standards.
• Greet guests warmly and escort guests to and from treatment rooms and attend to any immediate needs throughout the Spa visit. 
• Perform prep work and properly clean and restock the room as required and needed it.
• Assist in providing information to any inquiries, and helps to coordinate all guest requests for services.
• Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.  
• Maintain work area with necessary supplies. Ensure the room is immaculate at all times (tables draped, counters and products clean) as well as cleanliness of all other spa areas including locker rooms.
• Assist fellow colleagues with daily operations to support healthy teamwork and contribute to the success of the spa.
• Communicate to leadership any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.

Required Qualifications

• A minimum of 2 years of experience
• Certificate of completion from a state or nationally-certified school of massage
• Current and active California State Certification through California Massage Therapy Council (CAMTC).
• Proficient in deep tissue, body treatments, and other modalities. 
• Must be available to work Saturdays and Sundays. 
• Minimum of 750 hours of massage education.
• Experience in a luxury hotel or resort setting.

Preferred Qualifications

• Experience in a luxury environment
• One to two years of experience in massage therapy

• Education Reimbursement
• 401K
• Daily Lunch and Dinner
• and working as part of a select, highly experienced team that benefits from a serene environment in which to apply your considerable skills and knowledge to a select clientele.  Compensation reflects such.  

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.  

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Auberge du Soleil is an Equal Opportunity Employer, M/F/D/V. Auberge du Soleil provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge du Soleil complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Spa
This is a non-management position
This is a hourly positions position