Company & Property Description
Whether traveling on a ski trip to Aspen, or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.

Role Summary
The Director of Operations is responsible for oversight of all operational aspects of the resort including the Restaurant, Bistro/Bar, Spa, Housekeeping, Room Service and the Pool.  In the absence of the General Manager, the Director of Operations shall oversee all aspects of the resort’s operation. Responsibilities include, but are not limited to: Promoting and fostering a cooperative and professional working environment, ensuring positive morale and teamwork, ensuring each department meets budgeted payroll and other expenses, developing and recommending revenue enhancement strategies, and recruiting, supervising and directing the management staff.

Required Qualifications
  • A minimum of 5 years hotel operations management experience in a luxury setting, preferably in both Rooms and Food & Beverage.
  • ​Demonstrated track record of strong attention to detail and good communication skills
  • Ability to communicate in English both orally and in writing, bilingual Spanish ability is preferred
  • 4 year degree in Hospitality / Hotel Management or related experience

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

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