Position Food & Beverage Director

Location Malliouhana

Reports to General Manager

 

Our Company & Our Property  

Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal stories; tasting freshly picked tropical fruit in Cabo San Lucas, or horseback riding with a local cowboy in Costa Rica. People who know us choose to return for experiences that connect them to local cultures and which will be forever embedded in their soul.

Malliouhana in Anguilla sets the standard for modern day island glamour.  This oceanfront resort sits atop a bluff that rolls down to pristine white sands and azure-blue sea. Guests come to lounge amidst the privacy of Turtle Cove, stroll mile-long Meads Bay Beach, or take in Anguilla’s rich culinary scene.

 

Role Summary

Become one of the authors of our story.  Join our team as Food and Beverage Director at Malliouhana, British West Indies.  As part of the Auberge family, you will serve the needs of the business, our guests and your team-mates by leading the Food & Beverage operation of the hotel.  The Food & Beverage Director is responsible for ensuring that visitors to the hotel are delighted by the quality, creativity and variety of our food and beverage offerings, and that our culinary reputation is second to none in our local market.

 

Core Responsibilities

This is not an exhaustive list of everything that needs to be done  At Auberge, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

Planning and Organising

  • Be aware of the best external competitor offerings in the local market, and continually work to improve our own offerings with the goal of being the best in the market.

  • Participate in preparation of the hotel's strategic and marketing plans.  Prepare the Food and Beverage Department budget.

  • Ensure that all Food & Beverage Standards are being adhered to.

  • Keep aware of the latest trends and changing tastes in Food and Beverage.

Operations

  • Be responsible for all Restaurants, Culinary and Catering areas, ensuring a smooth running, profitable operation within the Hotel.

  • Supervise all F&B employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.

  •  Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction.

  • Supervise and coordinate pricing and preparation of menus, beverage and wine lists, and liaise with local suppliers.

Leadership 

  • Establish and maintain effective employee relations.

  • Liaise with HR in all employee matters including interviewing and hiring, orientation, appraisals, coaching, and dismissal if necessary to ensure appropriate staffing and productivity. 

  • Identify training needs and develop and deliver the required training for departmental employees.

Marketing & Guest Relations

  • Be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel.

  • Attend guest and official functions as a representative of the executive team.

  • Be a face for Auberge culinary expertise, creating powerful positive impressions.

  • Deliver and exceed the expectations of a sophisticated 21st-century luxury consumer.

 

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.  

We try to be emotionally consistent, even-tempered and calm in challenging situations.  We are open and approachable, empathetic and culturally sensitive. We coach our people and take responsibility for developing their performance.  And we act with personal professionalism and integrity at all times

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Department: Food & Beverage
This is a management position
This is a management positions position

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